Michael Powers Email & Phone Number

New York City

Consulting, implementation and training services with the Intergraph Computer Aided Dispatch (CAD) System.In addition to Training, helped provide system maintenance on the Training system including installation, configuration and setup of I/CAD hardware, software and services.A key member of the Training team, being a point person for final design of the training curriculum and supporting materials.Have a strong understanding of customer workflows and the ability to relate and adapt… Show more Consulting, implementation and training services with the Intergraph Computer Aided Dispatch (CAD) System.In addition to Training, helped provide system maintenance on the Training system including installation, configuration and setup of I/CAD hardware, software and services.A key member of the Training team, being a point person for final design of the training curriculum and supporting materials.Have a strong understanding of customer workflows and the ability to relate and adapt presentations expertly as it suits the audience needs.Installation and testing of the CAD system, as well as making sure the environment is ready for system training, cutover and acceptance. Working knowledge of I/CAD including I/Dispatcher, I/Calltaker, I/NetDispatcher, and CADDBM. Stays informed of all changes to the operating systems or software programs that affect clients, and maintain records of correspondence received and responded to. Knowledge of Windows OS, MS Word, MS Outlook, Internet Explorer, MS Excel, password resets and printing. Show less

New Jersey

Supervise, plan, direct, oversee, and develop strategies for the operations and activities of six units, comprised of over fifty individuals.Responsibilities include managing, evaluating, developing and implementing statewide traffic, school, and victim services initiatives.Direct budget operations, monitor state and federal grant programs totaling $19 million.Oversee school safety programs, training, school security initiatives, crime prevention programs, rapid response scenarios… Show more Supervise, plan, direct, oversee, and develop strategies for the operations and activities of six units, comprised of over fifty individuals.Responsibilities include managing, evaluating, developing and implementing statewide traffic, school, and victim services initiatives.Direct budget operations, monitor state and federal grant programs totaling $19 million.Oversee school safety programs, training, school security initiatives, crime prevention programs, rapid response scenarios and developed strategies for schools daily operations.Daily oversight for domestic violence and sexual violence investigations.Daily oversight for fatal accident investigations.Responsible for homeland security issues for multi-jurisdictional bridges and crossings. Show less

Lieutenant, Unit Head, School & Traffic Safety Unit (2009-2011) Supervised twenty troopers and responsible for the oversight and development of strategies for the four squads.Responsible for the development, implementation, and delivery of school and traffic related programs.Directly involved in the creation of the Youth Leadership Safety Program, a multi-faceted program aimed at the fifth and sixth grade level.Responsible for the school resource officers assigned to high… Show more Lieutenant, Unit Head, School & Traffic Safety Unit (2009-2011) Supervised twenty troopers and responsible for the oversight and development of strategies for the four squads.Responsible for the development, implementation, and delivery of school and traffic related programs.Directly involved in the creation of the Youth Leadership Safety Program, a multi-faceted program aimed at the fifth and sixth grade level.Responsible for the school resource officers assigned to high schools in the State Police areas of responsibility.Coordinate the child passenger safety program. Show less

Sergeant First Class, Assistant Station Commander, Hamilton Station (2008-2009)•Supervised seventy-two troopers, four detectives and one civilian secretary.•Daily oversight for all aspects of public safety covering interstate highways, five multi-jurisdictional bridges and five municipalities.•Ensured that all policies and procedures, guidelines and laws were adhered to by sworn members.•Responsible for maintaining adequate staffing levels and coordinated overtime details to… Show more Sergeant First Class, Assistant Station Commander, Hamilton Station (2008-2009)•Supervised seventy-two troopers, four detectives and one civilian secretary.•Daily oversight for all aspects of public safety covering interstate highways, five multi-jurisdictional bridges and five municipalities.•Ensured that all policies and procedures, guidelines and laws were adhered to by sworn members.•Responsible for maintaining adequate staffing levels and coordinated overtime details to ensure a fair and equitable program was in place.Assistant Station Commander, Holmdel Station (2006-2008)•Supervised fifty-five troopers, three detectives and one civilian secretary.•Daily oversight for all aspects of public safety covering forty-two miles of the Garden State Parkway, the PNC Art Center, two service areas, and several commuter lots.•Ensured that all policies and procedures, guidelines and laws were adhered to by sworn members.•Responsible for maintaining adequate staffing levels and coordinated overtime details to ensure a fair and equitable program was in place. Show less