Responsible for managing Merchant Product Management, Risk & Compliance and Accounting for the Merchant Card Services business.

Established dynamic product management function to effectively drive business line growth: • Recruited Retail and Business Product Managers to quickly integrate into organization. • Directed development of enhanced retail checking products with targeted growth goal of 72%.• Introduced various electronic/mobile banking services to improve bank’s image consistent with voice of the customer feedback. Launched product line supporting aggressive expansion of business banking initiative, including:• New cash management banking services.• New business checking product line.• New merchant services provider. Launched various other products/programs targeting retail and business markets.

Built successful business in extremely competitive marketplace creating differentiation for commoditized service offering.Managed all aspects of small business.

Motivated Product Management Team to develop and manage Retail and Commercial product lines including Deposit, Loan, Insurance and Investment and eCommerce products. Provided supervision, guidance and training.