Michael Rees Email & Phone Number

Newport, Wales, United Kingdom

Cwmbran

• Provide first-line, second-line and on-call support to the company’s bespoke Java/SIP-based communications & device provisioning software on Linux/Unix platforms for both Internal & Global Customer-based deployments.• Responsible for the triage & resolution of all Customer-raised incidents & queries, including P1 situations.• Install Full-Build, Patch & HotFix deployments on both Internal and Customer UAT/PROD environments and carry out all associated verification tests.• Manage… Show more • Provide first-line, second-line and on-call support to the company’s bespoke Java/SIP-based communications & device provisioning software on Linux/Unix platforms for both Internal & Global Customer-based deployments.• Responsible for the triage & resolution of all Customer-raised incidents & queries, including P1 situations.• Install Full-Build, Patch & HotFix deployments on both Internal and Customer UAT/PROD environments and carry out all associated verification tests.• Manage and support hosted Customer environments on both physical & virtualised servers, and cloud-hosted environments (Amazon AWS & Azure).• Liaise and collaborate with Technical Architects, SMEs, Developers and DBAs in relation to incident resolution, product development and environment commissioning and installation tasks.• Produce and present regular Customer monthly reports including performance & open-defect stats.• Develop & maintain alarms/alerts within Amazon Cloudwatch & Nagios for hosted environments monitoring.• Proficient in the support of the following technologies/products; Oracle SQL, JBoss, WebLogic, Linux/Unix, Apache, Java, Amazon AWS/EC2 & CloudWatch, Nagios Show less

Cwmbran

Cardiff, United Kingdom

• Software Test & Verification Engineer on the company’s various bespoke Java/SIP-based communications software and web/mobile-based applications working in a predominantly iterative-based development cycle, although several sub-projects were developed using an Agile model. • Responsible for requirements analysis, producing Test Cases/Plans/Strategies, manual and automated testing, and maintaining product quality via test management tools.• Create, trouble-shoot and maintain… Show more • Software Test & Verification Engineer on the company’s various bespoke Java/SIP-based communications software and web/mobile-based applications working in a predominantly iterative-based development cycle, although several sub-projects were developed using an Agile model. • Responsible for requirements analysis, producing Test Cases/Plans/Strategies, manual and automated testing, and maintaining product quality via test management tools.• Create, trouble-shoot and maintain Physical and Virtual platforms for product installation and test, including Windows & Linux-based operating systems and Oracle and MySQL databases.• Carry out both Functional & Non-Functional (Stability and Resilience) testing• Manual testing of functionality and User Interfaces via REST, Internet browsers and Command Line.• Verification of SIP/VOIP Messaging using various test tools including Wireshark, Solarwinds, Putty, Tight VNC, WinSCP, and Trap Receiver. Show less

Newport, United Kingdom

• Network Infrastructure and Software Test & Verification Engineer on a large-scale emergency response call and dispatch system, working in an Incremental development environment using Exploratory and Black/White Box testing techniques.• Software and Network Infrastructure Test & Verification engineer on a bespoke software application that provided Java-based automated configuration and management of the Skynet 5 Satellite Communication System, working in an Agile (XP) development… Show more • Network Infrastructure and Software Test & Verification Engineer on a large-scale emergency response call and dispatch system, working in an Incremental development environment using Exploratory and Black/White Box testing techniques.• Software and Network Infrastructure Test & Verification engineer on a bespoke software application that provided Java-based automated configuration and management of the Skynet 5 Satellite Communication System, working in an Agile (XP) development environment.• Lead Production Test Engineer on Skynet 5 Reacher & Maritime Military Programs, responsible for the development of the Production test process. Carried out configuration & system integration testing of deliverable equipment and performed customer-witnessed and factory-acceptance testing.• Production Test Team Lead Engineer on Cormorant Military Program, responsible for configuration & system integration testing of deliverable equipment. Led a team of 6 Test Engineers to successfully deliver all project milestones.• Acted as sole Test Engineer based at Customer Site for MOD-witnessed testing.• Responsible for defining test strategies/plans, test procedures, reports, planning, and performing customer-witnessed testing. Show less

Llantrissant

• Provided first and second-line support to Customers ATE (Automatic Test Equipment).• Carried out repairs to over 4000 items of general & ‘special-to-type’ test equipment.• Carried out equipment modifications to customer’s specifications.• Provided second-line support to the company’s intranet & hardware.• Carried out planned routine maintenance on ATEs.• Provided training to customer’s technicians on the use & maintenance of ATEs

Newbridge

• First-line and second-line support & trouble-shooting to the manufacturing process for all test/process issues in PCB and Final Assembly manufacturing. • Create and develop test specifications and programs for various products/equipment.• Manage the development & modification of current test hardware/software.• Prepare and update working instructions and circuit diagrams for test equipment and products.• Carry out routine software backups of all test software, and carry out… Show more • First-line and second-line support & trouble-shooting to the manufacturing process for all test/process issues in PCB and Final Assembly manufacturing. • Create and develop test specifications and programs for various products/equipment.• Manage the development & modification of current test hardware/software.• Prepare and update working instructions and circuit diagrams for test equipment and products.• Carry out routine software backups of all test software, and carry out system admin tasks.• Carry out planned Preventative Maintenance & Calibration procedures on various pieces of equipment. Show less

Foundation Degree In Information And Communication Technologies

Hnc Electronic Engineering