Michael Rice Email & Phone Number

Greenbelt, Md, Us

United States

Washington Dc-Baltimore Area

• Plan and develop the overall security strategy for our company.• Implement security policies, regulations, rules, and norms to make sure that the environment & organization is safe for employers and visitors.• COVID Monitor Screening Supervisor• Monitor and check the access control of the people who are visiting the company.• Create, implement, and communicate security policies and procedures.• Hire and onboard new staff.• Develop security Key Performance Indicators (“KPIs”).• Measure and track department's success regularly. • Creating emergency response procedures.• Conducting security evaluations.• Ensure the safety of staff and customers within the workplace.• Perform security process evaluations and inspections.• Prepare the organization and staff for external inspections.• Recruiting, training, and supervising security officers and guards.

•Executed and managed phenomenally successful field marketing programs for high-profile international, multi-billion-dollar clients including Jordan, Adidas, and BBC clothing. •Executed 30 monthly events ranging from mentoring youth programs to brand marketing events with external partnering organizations.•Executed various community events with attendance ranging from 100-1,000 attendees.•Engaged 8 to 12 potential clients monthly who would partner with DTLR.•Created ticket sales for events that resulted in increased store traffic and sales by 30% per event.•Responsible for event budget ranging from $10,000-15,000 per event.•Establish and improve client relations.•Coordinated and plan trade shows and special events.•Directed account management team activities, such as Ronald McDonald House and Saint Jude’s walks.•Provide weekly progress reports to companies and vendors to highlight the success and impact of marketing initiatives in addition to ad-hoc reports.

Washington D.C. Metro Area

•Responsible for all operational duties, including payroll, employee scheduling, employee relations, and compliance with DTLR standards and ethics. •Managed up to 15 people daily working two shifts in the store.•Assisted with the day-to-day operations of the store.•Designed, developed, and implemented marketing and sales campaigns, fundraisers, employee and customer incentive programs, and contests.•Maintained shipping logs and inventory of merchandise and handled all FedEx and UPS Shipments for the location.•Risk mitigation and loss prevention: tracking the keys for the store and register; prevent shoplifting from both employees and customers; responsible for bank drops from the store’s profits.•Weekly and monthly progress reports for the corporate office.

Washington D.C. Metro Area

•Greeted customers and helped with their customer experience in the store. •Quickly resolved customer issues and complaints•Maintained floor awareness and cleanliness of the store.•Visual merchandising •Organized stockroom

Reston Va

•Installed and configured computer systems.•Solved technical problems in the organization's computer systems.•Customer and inventory management skills•Schematic reading skills•Logged preventative maintenance visits and ran reports detailing what processes were completed.

Columbia, Maryland

Accurately diagnosed machinery and equipment in a timely mannerCustomer and inventory management skillsSchematic reading skillsKept a log record of equipment and handling new company installations

Various Locations

•Chemical Operation Specialist (NBC)•Tank commander of a three-person crew•Supervised as the assistant squad leader•Performed and operated the maintenance and conducted decontamination of equipment•Day-to-day operations of biological and chemical nuclear detection equipment•Trained in combat medical courses and on foreign weaponry