Senior Account Manager
CurrentI lead account strategy and client engagement initiatives by managing annual recurring revenue (ARR) across a diverse portfolio of enterprise clients, including Fortune 200 organizations in Finance, Energy, HealthCare, Retail, Food & Beverage manufacturing & distribution and Higher Education.In addition to the focus on renewals, I also drive expansion within existing accounts through new business use cases and product adoption. I also often support clients in navigating transitions into SaaS models. I’m proud to have consistently met and exceeded performance goals, and was recently honored as Customer Account Manager of the Year for surpassing key performance indicators, such as growth dollar retention and expansion quotas. I’ve also had an opportunity to impact the business by championing new sales and account management processes that have improved scalability. I was an integral part of the transition of the customer base from perpetual licenses to multi-year subscription models, and have continued to act as a mentor to sales teams.