Michael Rivera Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Greater Philadelphia Area

Responsible for professional technical education across the firm including workflow training; application training and pre/post training production and support. Special emphasis on e-Learning development, new hire onboarding, and ongoing skills improvement. Key responsibilities beyond learning & development include the management of the firm's Help Desk, a near 24/7 operation responsible for the ongoing support of nearly 2000 professionals across 25 offices.

Los Angeles Metropolitan Area

Provided consulting services to large healthcare organizations on the implementation, direction and rollout of Electric Medical Records systems (EMRs). Served as Lead Instructor for L&D on workflow, risk management and application support. Responsible for the successful deployment of advanced medical record systems at Kaiser Permanente locations throughout Southern California.

Boston, Massachusetts, United States

Managed all training aspects for technical training for the largest Neighborhood Health Center, nationwide. Managed all training staff and resources, both internally and vendor-provided. Successfully deployed Electronic Medical Record System throughout the Hospital and affiliated practices.

Boston, Massachusetts, United States

Managed all aspects of the HPHC Continued Medical Education office (OCME). Responsible for the application process including identify instructional objectives, needs assessment, curriculum, and final onsite review. Worked with Harvard Medical School's Department of Ambulatory Care & Prevention to review CME opportunities and to conduct onsite evaluation for external grant-funded educational programs. Strong emphasis on policy making, rules enforcement and FDA guidelines related to… Show more Managed all aspects of the HPHC Continued Medical Education office (OCME). Responsible for the application process including identify instructional objectives, needs assessment, curriculum, and final onsite review. Worked with Harvard Medical School's Department of Ambulatory Care & Prevention to review CME opportunities and to conduct onsite evaluation for external grant-funded educational programs. Strong emphasis on policy making, rules enforcement and FDA guidelines related to unrestricted educational grants and affiliated policies. Show less

Jd

Mpa, Healthcare Policy & Administration

Post Bacc, Criminal Justice

Ba, Political Science

Aa, Sociology