Michael Roberts Email & Phone Number

Nashua, New Hampshire, United States

Developing and managing new Spare Parts Room Inventory. Building it from the ground up.

Milford Nh

101 Emerson Rd Milford, Nh 03031

Responsible for managing Commercial Accounts in NH and parts of Vermont. I managed five technicians and well over 500 accounts.. Worked in conjunction with the Sales, Customer Service Departments and technicians to ensure that the client accounts were set up and maintained per specifications/ per contract/per regulations, while bringing the client a high level of customer service. I was responsible for communicating clear, detailed, and accurate information to the clients, technicians and staff, as well as making the necessary recommendations for corrective actions where necessary. • Managed 0ver 500 accounts• Managed five licensed technicians• Spent time each day visiting accounts to ensure we were addressing their needs in a professional, timely, efficient and cost effective manner.• Worked directly with our clients to maintain a pest free environment• Acted as a consultant for all 3rd party audits• Assisted Sales Department in selling services to our customers

51 Adler Dr Medway, Ma

Industrial & Safety Engineer Responsible for developing, administering, and maintaining CGIT System, Inc. Safety and Environmental programs. Led 5S and process Improvement initiatives. Served as liaison between CGIT Systems, Inc. and all State & Federal Regulatory Agencies and maintained compliance to same.• Managed capital expense projects from initialization through to completion.• Handled Workman’s Comp cases.• Led 5 S program.• Assisted in the investigation of all near misses and recordable accidents leading to corrective actions.• Maintained all Hazardous Waste documentation, compiled all appropriate documentation per EPA guidelines.• Designed a training room with full audio/visual and on-line training capabilities.• Performed all safety and environmental program trainings.• Conducted monthly safety audits.• Created safe and healthful work environment by conducting weekly safety meetings, Near Miss Investigations, and monthly safety trainings to focus on safety and housekeeping that resulted in zero lost time accidents over a span of 452 days.

Lake Forest, Ill

Production ManagerAs Production Manager, managed staff of 7 production supervisors supporting upwards of 230 production employees consisting of two high volume molding and packaging departments, 20 employee maintenance staff, Parts Room, Mold Repair departments. • Prepared annual budgets including plant spending, manpower hours, production targets and capital projects.• Maintained staffing levels to achieve positive labor variances and meet monthly expense goals.• Lead Lean and Process Improvement initiatives. As Facility Lean Champion & Facilitator , Leominster reduced scrap, downtime, days on hand inventory by over 15%• Utilizing Lean concepts, arranged packaging machines in cells to reduce direct labor force by 10% Quality & Safety ManagerAs Quality & Safety Manager, managed Quality Department consisting of 6 Quality Assurance Inspectors. Maintained Quality product per customer requirements and standards by utilizing a Process Capability matrix to ensure all products made fell within specifications for part dimension, weight, rigidity, strength and defects.. As Safety Manager, responsible for developing, administering, and maintaining Solo Cup Company Safety and Environmental programs. Served as liaison between Solo Cup Company and all State & Federal Regulatory Agencies.• Developed and maintained Plant HACCP/Sanitation programs.• Assisted in the development of Corporate Quality Procedures and Work Instructions.• Developed Plant level procedures and work instructions.• Conducted monthly Internal Quality & Safety Audits.• Lead the Plant’s monthly Quality and Safety Committees.• Lead investigation of all near misses and recordable accidents leading to corrective actions.• Maintained all Hazardous Waste documentation, compiled all appropriate documentation per EPA guidelines.• Developed, administered and maintained Company Safety & Environmental Programs.• Performed all Safety, Environmental and Quality trainings.

Associates Degree, General Studies/Business Administration, 2.8 Gpa

College Prep