Full responsibility for human resource management and security oversight. Interface with vendors to ensure timely delivery and inventory continuity. Arrange and promote live music and other business development activities

Mentored junior staff while regularly depended on to assist in overall management responsibilities. Responsible for the secure processing and handling of large daily cash transactions and deposits. Designated as primary server for any VIP clientele to include government officials and celebrity guests.

Tasked with operating several registers while simultaneously training new hires. Neutralized volatile situations with upset customers by finding agreeable solutions. Worked with entire staff to raise customer satisfaction reports by 60% in the course of a year.