I'm not a database. I don't memorize things to know them. I am a full hands on learner. Once I've done the task anywhere from 2-4 times, I remember it. But if you ask me to name off the OSI 7 layer model, I can't. It's all information I can get in this day and age. What's important about this is, I can research. If I don't have the information, I can use resources to find it. I have self trained myself on many areas of IT for fun. This includes Active Directory, Windows Servers, DNS, Networking, Linux, Mac, Various Windows OS's, Niche OS's of the past, electronics work, home automation, and the list goes on. People often refer to me as a Jack of All Trades, Master of None!
Listed skills include Technical Support, Bmc Remedy, Active Directory, Blackberry Enterprise Server, and 54 others.