CLIENTS: C-Suite Leaders of Sales, Marketing, Communications & Customer Service Functions PRODUCT MANAGER AND LEAD DEVELOPER OF DIAGNOSTIC SURVEY INSTRUMENTS:- Designs surveys to collect industry data for private and public organizations- Engineers quantitative and qualitative survey questions (i.e., numerical input, Likert scales and open-ended questions) to produce insights for c-suite clients- Aggregates data across organizations to create industry benchmarks for clients- Packages and frames data into insights to inform c-suite decision making - Engineers survey questions to align with research needs for internal stakeholders and data consumers across the research practice- Maintains ongoing data collection to create datasets for ongoing industry research- Conducts statistical analyses (machine learning and regression modeling) to infer causal relationships between market drivers and industry outcomes- Coordinates with programming team(s) to develop survey platforms (client end-user interface) and ensure exceptional survey experiences for clients- Creates internal and external product collateral including survey participation guides, marketing material, and internal training resources- Leads exhaustive internal and external feedback sessions to create reliable survey instruments (i.e., stress testing with research peers, sales teams, client interviews, and other interactions associated with product development or survey population)- Writes scripts (via Python, R or Stata) to produce statistical analyses, data visualizations, and automate reporting output for internal stakeholders and clients

CLIENT: Office of Head Start (OHS) | Administration for Children & Families | Department of Health & Human ServicesDATA ANALYST RESPONSIBILITIES- Fulfills data/research inquiries and aggregates data across ~2,000 OHS grantees (~20,000 pre-school centers) for several audiences in Central Office including Program Operations Division, Policy Division, Training/Technical Assistance Division, and its 12 Regional divisions. - Discusses and interprets findings with client to help drive policy decisions regarding grantee and program option funding - Oversees dataset management, project design/consultation, and produces data analysis, instrumentation, R scripts, and data visualization- Designs instruments to collect primary data from OHS grantees regarding pre-school operational statuses across all U.S. states and territories- Writes scripts in R Studio to consolidate, merge and append numerous datasets from the Head Start Enterprise System (HSES data repository) - Writes scripts in R Studio to create new and reconstruct existing datasets designed to streamline data aggregation and quantify national findings.- Publishes data visualization and output via dashboards for OHS leadership - Assembles data and generates visualizations for regional events and seminarsPROJECT CONSULTANT RESPONSIBILITIES- Facilitates multi-phase consultation process for client to complete data projects, involving discussions about research questions, mockups, and desired metrics.- Conducts demos for client to thoroughly illustrate and explain methodologies.- Facilitates training seminars and tutorials regarding data usage and interpretation- Provides ongoing technical assistance to client's end-users for data access/usage- Conducts ongoing data, cleaning, upkeep and updates for client.

CLIENT: Office of Head Start (OHS) | Administration for Children & Families | Department of Health & Human ServicesDATA ANALYST RESPONSIBILITIES- Fulfills data/research inquiries and aggregates data across ~2,000 OHS grantees (~20,000 pre-school centers) for several audiences in Central Office including Program Operations Division, Policy Division, Training/Technical Assistance Division, and its 12 Regional divisions. - Discusses and interprets findings with client to help drive policy decisions regarding grantee and program option funding - Oversees dataset management, project design/consultation, and produces data analysis, instrumentation, R scripts, and data visualization- Designs instruments to collect primary data from OHS grantees regarding pre-school operational statuses across all U.S. states and territories- Writes scripts in R Studio to consolidate, merge and append numerous datasets from the Head Start Enterprise System (HSES data repository) - Writes scripts in R Studio to create new and reconstruct existing datasets designed to streamline data aggregation and quantify national findings.- Publishes data visualization and output via dashboards for OHS leadership - Assembles data and generates visualizations for regional events and seminarsPROJECT CONSULTANT RESPONSIBILITIES- Facilitates multi-phase consultation process for client to complete data projects, involving discussions about research questions, mockups, and desired metrics.- Conducts demos for client to thoroughly illustrate and explain methodologies.- Facilitates training seminars and tutorials regarding data usage and interpretation- Provides ongoing technical assistance to client's end-users for data access/usage- Conducts ongoing data, cleaning, upkeep and updates for client.

CLIENT: The Child & Adolescent Health Measurement Initiative (CAHMI)DATA ANALYST RESPONSIBILITIES- Worked with Census Bureau data from the National Survey of Children's Health (NSCH) and partners with the Maternal and Child Health Bureau (MCHB).- Wrote code for NSCH Stata codebooks by request of the MCHB. Translates between SAS and Stata to publish syntax regarding variable construction.- Constructed new variables to provide principle investigators with current data for public policy audiences (e.g., congressional hearings)- Produced detailed and organized reports displaying statistical findings. - Synthesized findings into succinct material for leadership, partners, and clients.- Conducted technical assistance and hosts educational workshops to train health care providers, researchers, and other users about datasets. - Engaged with stakeholders to formulate goals about measurement and methods.IT MANAGEMENT RESPONSIBILITIES- Managed $155,000+ IT budget originating from federal research grants. - Coordinated with all involved parties regarding hardware procurement (e.g., physical servers, cloud-based backup systems, and project management tools)- Developed proposals regarding IT infrastructure with IT partners to communicate upcoming system changes and improvements to CAHMI leadership.- Collaborated with IT partners to implement new portal and ticketing systems.- Hosted routine IT meetings to routinely document and archive IT activity.- Updated and tracked websites via Sitefinity, Wordpress, and Google Analytics.

CLIENT: The Child & Adolescent Health Measurement Initiative (CAHMI)DATA ANALYST RESPONSIBILITIES- Worked with Census Bureau data from the National Survey of Children's Health (NSCH) and partners with the Maternal and Child Health Bureau (MCHB).- Wrote code for NSCH Stata codebooks by request of the MCHB. Translates between SAS and Stata to publish syntax regarding variable construction.- Constructed new variables to provide principle investigators with current data for public policy audiences (e.g., congressional hearings)- Produced detailed and organized reports displaying statistical findings. - Synthesized findings into succinct material for leadership, partners, and clients.- Conducted technical assistance and hosts educational workshops to train health care providers, researchers, and other users about datasets. - Engaged with stakeholders to formulate goals about measurement and methods.IT MANAGEMENT RESPONSIBILITIES- Managed $155,000+ IT budget originating from federal research grants. - Coordinated with all involved parties regarding hardware procurement (e.g., physical servers, cloud-based backup systems, and project management tools)- Developed proposals regarding IT infrastructure with IT partners to communicate upcoming system changes and improvements to CAHMI leadership.- Collaborated with IT partners to implement new portal and ticketing systems.- Hosted routine IT meetings to routinely document and archive IT activity.- Updated and tracked websites via Sitefinity, Wordpress, and Google Analytics.

CLIENT: Colorado Department of Corrections (CDOC)RESEARCH ASSISTANT RESPONSIBILITIES- Contracted out by the University of Colorado at Colorado Springs as a third-party researcher to Colorado Department of Corrections (CDOC).- Wrote research briefs for the CDOC executive team to communicate policy alternatives meant to improve rehabilitation and reduce recidivism.- Produced meta-analyses to identify various offender recidivism outcomes (e.g., potential reductions in reincarceration rates). PROJECT LEAD RESPONSIBILITIES- Participated in research workshops hosted by companies that engineer statistical software packages. Trains researchers with newly acquired material. - Lead teams comprising of newly hired researchers and aligns their talents with specific tasks of the project to maximize efficiency and product quality.- Hosted weekly meetings to provide essential training for newer researchers regarding their projects and technical writing skill sets. PROGRAM EVALUATOR RESPONSIBILITIES- Designed survey instruments for human subjects research that contains customized questionnaires to collect data from study participants as requested by the client. - Visited CDOC correctional facilities to evaluate Colorado Correctional industry (CCi) program effectiveness by the request of the CDOC executive team.- Conducted primary data collection efforts for CDOC program evaluations, which may involve interviewing study participants and facilitating questionnaires. - Summarized program evaluation studies to highlight important research findings and to clearly communicate results to CDOC clients without scientific jargon.

CLIENT: Colorado Department of Corrections (CDOC)RESEARCH ASSISTANT RESPONSIBILITIES- Contracted out by the University of Colorado at Colorado Springs as a third-party researcher to Colorado Department of Corrections (CDOC).- Wrote research briefs for the CDOC executive team to communicate policy alternatives meant to improve rehabilitation and reduce recidivism.- Produced meta-analyses to identify various offender recidivism outcomes (e.g., potential reductions in reincarceration rates). PROJECT LEAD RESPONSIBILITIES- Participated in research workshops hosted by companies that engineer statistical software packages. Trains researchers with newly acquired material. - Lead teams comprising of newly hired researchers and aligns their talents with specific tasks of the project to maximize efficiency and product quality.- Hosted weekly meetings to provide essential training for newer researchers regarding their projects and technical writing skill sets. PROGRAM EVALUATOR RESPONSIBILITIES- Designed survey instruments for human subjects research that contains customized questionnaires to collect data from study participants as requested by the client. - Visited CDOC correctional facilities to evaluate Colorado Correctional industry (CCi) program effectiveness by the request of the CDOC executive team.- Conducted primary data collection efforts for CDOC program evaluations, which may involve interviewing study participants and facilitating questionnaires. - Summarized program evaluation studies to highlight important research findings and to clearly communicate results to CDOC clients without scientific jargon.

(Part time – September 2016 to December 2016)• Edits and revises newly published editions of college text books • Updates lecture outlines, power point presentations, and test banks • Virtually coordinates with editor in Massachusetts

• Personal Lines Insurance licenses in all 50 states.• Worked in several markets including Phoenix, Washington D.C., Colorado Springs, and San Diego.• Banking industry skill set including deposit accounts, lines of credit and consumer loans.• State specific/Hurricane/Wind Loss training facilitator for newly promoted insurance agents.• Collaborated with Learning Systems Instructors (new employee training/certification).• Mentored new advisors by and delivers career guidance.• Facilitated transition training for new advisors in USAA Insurance and Financial Center departments.• Conducted briefings as value added material for transition teams.• Partnered with fellow senior representatives to develop sales training pilots.• Created process improvement ideas for various USAA departments.• Delivered formal coaching sessions for entry level employees and executive leadership (inbound call audits).• 1st quarter 2011 Financial Foundations Ambassador Award for acquisition/product sales.• Previously assigned to the USAA Colorado Springs Center, providing insurance/banking advising for the United States Air Force Cadets.• Previously assigned to the USAA Pentagon Row Financial Center (Washington D.C.) providing insurance/banking advising for Pentagon DoD military personnel and public relations support.• Supported USAA Military Affairs Events from 2012 to 2014, including Yellow Ribbon events, NFL events sponsored by USAA and the Air/Sea/Space Navy Contracting Formal Gala. Provided USAA PR support for 2013 Marine Corp Marathon and various defense contracting expos.