Michael Russo Email & Phone Number

San Francisco Bay Area

Red Bank, New Jersey

Partnering with the CEO of EEO Solution LLC, I am co-leading the HR organization for Unity Health Care Inc., in Washington, D.C. Unity Health Care is the largest network of community health centers in Washington, D.C., providing a full-range of health and human services to meet the needs of the D.C communities through a network of over 20 traditional and non-traditional health sites. Responsibilities include leading all recruiting and staffing efforts, HRIS, onboarding and orientation process, lead HRBP for executive management team, training, overseeing employee relations, and leading change management as it relates to performance management. Decreased time to fill by 35% Redesigned on-boarding process leveraging electronic files to reduce on-boarding from two days to one Michael J. Russo Page 2  Developed and implemented force to load model as the foundation to understand staffing needs and develop proactive recruiting plan Designed and executed new recruiting plan that includes strategic use of job boards and social media Evaluated and selected new HRIS which will further streamline recruiting and performance managementprocesses Established as the single point of contact/ HRBP for the deputy medical officer teams

New Jersey, United States

Conducting timely and thorough investigations of discrimination, harassment, and other claims filed with federal agencies. Responsible for interviewing relevant parties, gathering, compiling, and analyzing relevant documents and information, assessing witness credibility, and presenting case information through effective written communication.

Milltown, Nj

Own and operate the housecleaning franchise The Cleaning Authority of East Brunswick. My company provides reliable and quality residential cleaning services with a commitment to customer satisfaction. Responsible for sales, talent management, quality, customer satisfaction and field operations.

Basking Ridge, Nj

Collaborate with SVP of Business Transformation in building and executing a comprehensive workforce strategy, based on in-depth analysis of key business/technology drivers, business strategy, and individual department needs and requirements. Serve as key liaison with unions, providing labor relations and senior leader team with business input to optimize demand/supply models. Continually assess financial and operations metrics to improve performance.

Responsible for talent acquisition, talent management, succession planning, performance management, and employee engagement for approximately 25,000 employees, both management and union represented. Focused on aligning HR services and the employee experience with business strategies to deliver shareholder value. Accountable for creating and promoting a diverse and inclusive work environment, culture, employee development, promoting employee advocacy, and ensuring the effective delivery of HR services.

Plan, administer, and deliver progressive formal training and educational programs focused on talent development for managers, customer service representatives, technical resources, and associate staff. Lead a team of 25 employees responsible for delivering comprehensive training programs. Analyze forecasts to ensure cost effective delivery of training within client organizations. Manage and report on a $5 million yearly expense budget. Serve as a collaborative and highly valued resource for senior leadership, achieving consistent positive results, including profitability, customer satisfaction, employee retention, revenue growth, and organizational harmony.

Basking Ridge, Nj

Responsible for talent acquisition, talent management, succession planning, performance management, and employee engagement for approximately 15,000 employees, both management and union represented. Focused on aligning HR services and the employee experience with business strategies to deliver shareholder value. Accountable for creating and promoting a diverse and inclusive work environment, culture, employee development, promoting employee advocacy, and ensuring the effective delivery of HR services.

Greater New York City Area

Responsible for talent acquisition, talent management, succession planning, performance management, and employee engagement for approximately 3,000 employees, both management and union represented. Focused on aligning HR services and the employee experience with business strategies to deliver shareholder value. Accountable for creating and promoting a diverse and inclusive work environment, culture, employee development, promoting employee advocacy, and ensuring the effective delivery of HR services.

Greater New York City Area

Responsible for staffing all union represented positions in the states of NY and NJ. Managed a staff of 50 staffing specialists, filing up to 70 jobs per month across 7 business units.

Greater New York City Area

Responsible for ensuring force to load for field operations garage of 300 technicians was sized to optimize productivity and customer service. Managed the performance of 12 union represented administrators responsible for purifying and loading work to technicians.

Greater New York City Area

Lead a team of 21 field operations technicians responsible for the installation and maintenance of residential and small business customer communication services. Responsible for customer service, quality, safety, performance management, productivity, and representing the company in union grievances.

Greater New York City Area

Responsible for delivering first-class customer service and to maximize opportunities to sell VZ products and services.

Master'S Degree, Human Resources And Labor Relations

Human Resources and Labor Relations

Bachelor Of Science (B.S.), School And Community Health