• Maintain an ongoing caseload of a minimum of 40 clients for intensive case management including “warm handoff” linkages to: housing; legal services; help securing documents like driver’s license, identification, services; court-mandated classes; tattoo removal; psych/medication monitoring; job search services; skill building such as resume writing; enrollment in education and/or vocational programs; and enrollment in college, certification programs, and other long-term/wait list programs for Transitional Aged Youth and adults who have been recently released from incarceration and re-entering the community.• Participate in interdisciplinary teams inclusive of clinical and non-clinical, program driven staff.• Develop case management plans with clients that include short/long-term re-entry goals and objectives.• Work closely with Clinicians, Safe Haven Case Managers, and Peer Navigators to ensure seamless transitions and that client treatment plans are met.• Submit requests to the Program Manager for Flex Funds and Support Services that are appropriate to treatment plan goals; document and track client usage of such items in their case files.• Maintain case files in a ready state for audits according to quality assurance and compliance standards.• Ensure HIPAA, ethical code of conduct, and professional boundaries are maintained with staff and clients.

• Manage a caseload of 12 Bridge Reentry men in transitional residences • Keep accurate documentation of files and weekly case notes• Provide weekly case management services with clients • Maintain a trauma-informed approach with all clients• Work in collaboration with Project Kinship • Maintain participation in weekly interdisciplinary meetings to provide case review• Provide linkage support services along with active listening interventions • Employ de-escalation techniques as the need may arise

• Perform psychosocial assessments• Link client to referring agencies • Case management • Assess and determine whether client needs to be placed on a 5150 hold• Address all facets of client’s crisis situation, including biopsychosocial• Complete necessary documentation for Medical • Write thorough progress notes • Communicate with team psychiatrist, nurse, and MFT

• Case management services, linking clients to needed services • Work in conjunction with Regional Center service coordinators • Educate clients on needed life skills and hygiene • Assist clients with coordinating housing, medical services, and job placement

• Initial client and family visit and regularly scheduled visits • Performed psychosocial assessments• Advocated for a variety of services• Counseled families going above and beyond to grant special wishes for hospice patient and family and provided grief support• Maintained comfort, quality of life, and alerted physicians of patient’s condition• Provided continuous and precise assessment of patients pain and comfort levels• Documented all pertinent information and evaluations through clearly and concisely • Participated in weekly interdisciplinary team meetings to discuss cases• Reviewed plan of care for patients and addressed needs accordingly

• Worked in conjunction with Regional Center of Orange Country and other government agencies on behalf of clients with various disabilities• Facilitated meetings trice annually with each client and service coordinators • Client advocate on numerous levels: housing, in-home support services (IHSS),and for all needed resources• Case manager for a caseload of 10+ clients monitoring most aspects of their ADL’s • Person-Centered Planning training and implementation with existing clients• Managed doctor’s appointments, finances, and caregivers for caseload • Created Individual Service Plan (ISP’s) • Coordinated and trained proper caregivers and oversaw quality of care for O.C.Regional Center consumers. • Ensured accurate and comprehensive case notes • Performed bi-monthly on-site client visits to ensure overall success and maximize independence• Trained new Program Coordinators

• Manage over 400+ accounts, providing 24-hour in-home pet care services• Built a vision for superior care and comprehensive service through careful hiring, rigorous training, and by maintaining high team morale• Enhanced existing relationships with clients and created new relationships with prospective clients• Conduct all initial face-to-face meetings with prospective clients, built trust and rapport, and created service plans/contracts for their pet care • Organized events and partnerships with allied groups to promote awareness of our reputation and services• Tripled business revenue from time of purchase solely through referral

 Coordinated health care services for home health patients  Successfully marketed to physicians, skilled nursing facilities, and assisted living centers, seeking referrals for our services Developed positive working relationships with potential clients

• Responsible for managing large database of customers • Developed skills in the field of Ultrasonic Testing • Honed organizational and management skills • Focal contact for client processing from initial sale through billing • Proficient in Sales Force and Macola point of sale system

• Responsible for managing large database of customers • Developed skills in the field of Ultrasonic Testing • Honed organizational and management skills • Focal contact for client processing from initial sale through billing • Proficient in Sales Force and Macola point of sale system