Michael Scott Email & Phone Number

Greater New Orleans Region

New Orleans, Louisiana, United States

New Orleans, Louisiana, United States

175 Room Hotel with a 2500 sq foot meeting room spaceOverseeing all hotel operation in absence of general managerScheduling front desk agents / and breakfast attendants assisting with kitchen, front desk, and housekeeping ordersand inventories. Overseeing all front desk operations, providing superior custmers services, handing guest complaints,Responding.

New Orleans, Louisiana, United States

Laplace, Louisiana, United States

Laplace, Louisiana, United States

95 Room hotel with 100 sq meeting space

New Orleans, Louisiana, United States

New Orleans, Louisiana, United States

Administrative function of Housekeeping. MOD coverage in absence of managers of a 117 room hotel

New Orleans, Louisiana, United States

Supervise the day to day operations of laundry, maintenance and housekeeping at 117 room property. walked departures coordinating with front desk clean and vacant rooms, inspecting rooms. Inputting clean rooms in the system. inputting out of order rooms. placing rooms back in order. Handling lost and found and guest complaint. making sure managers office.

Greater New Orleans Area

Responsible for checking in and checking guest out,handling all guest complaints and arranging transportation for guest to and away from hotel. Enrolling guest into Wyndham Rewards system making gift bags for diamond members. Issuing points to reward members upon check in. Respond to reviews on booking and Expedia. Handling charge back and disputes with.

New Orleans

supervised housekeeping, laundry attendant, and security overnight

United States

Natchez

Responsible for counting in cash drawer at beginning of shift. handing debit, credit cards, checks for guest,, cashing in casino chips for paper currency, paying out jack pots to guest. Assisting pit boss with controlling casino chip assets. notifying surveillance of transactions payout and turn in over a thousand dollars, scanning titos tickets and paying.

Natchez

making and serving craft cocktails to guest on casino floor, attending to the Vip guests needs overnight in the poker room and high limit. Stocking bar

New Orleans

acting Kitchen manager in their absences/ Expo food ticket to line cooks, delivering food to the bowling lanes, Handling customers complaints about the food, bring bus pan of dirty dishes to the dish washer, help break down the kitchen and take out trash and dirty linen. Providing excellent customer service to customers,

New Orleans

Created open and closing duties for runners and bussers,trained food runners and bussers, assigning sections, delivering food to guest and proving a positive atmosphere, handing issues with food and food runners, taking out trash and linen Also supervise Dish washers. modifying work schedules, discipline and coaching back of house staff

New Orleans

Steward: Responsible for running dishes through machine, stocking clean dishes in poker chips., maintaining breakdown station during events, inventory Houseman: Responsible for stripping rooms, walking departures, cleaning and vaccumming assigned floors, responding to guest request in Hot sos,

Natchez MS

Lead Steward Responsible for Training and delegating duties to other steward, making schedules, operating and cleaning dish machine, stocking dishes in the kitchen and on the buffet line, washing pots in pans in three compartment sink, taking out trash and fully cleaning kitchen, providing food for the overnight shift in the employee break room. Setting up.

Bachelor Of Technical Management, Hospitality Administration/Management

Associate’S Degree, Business Management, General

Courses includes, principles of management, accounting for managers. psychology, Human resources, ,customers relation and services.

High School, High School/Secondary Diplomas And Certificates

General Course work

Hospitality Administration/Management