Michael Shapiro Email & Phone Number

Greater Los Angeles Area

Support global distribution and servicing of digital assets, localization, and streaming services. Heavy focus on managing digital media operations, including project management, understanding technical aspects of various content, and working with multiple departments to ensure assets are properly handled.

Greater Los Angeles Area

• Served as primary escalation point for any customer issues when managing digital media advertising campaigns and utilizing a multi-platform for global ad distribution.
• Processed orders, used database software to track client inventory, juggled multiple priorities, and met project deadlines while maintaining professionalism during high stress situations.
• Initiated routine conversations with Sales team, bringing awareness of client activity to achieve new sales opportunities.
• Communicated with Finance team on all client disputes, substantiating/calculating correct invoice amounts and fixing integrity of automated billing system whenever needed.
• Collected data from pivot tables and created reports and spreadsheets, assisting clients with weekly and annual budget spending per brand.
• Trained multiple junior hires through webinars and in-person presentations, educating on specific client workflows to enable independent account management.

Greater Los Angeles Area

• Served as primary contact for advertising agencies (including Procter & Gamble) and ensured that proper broadcast specifications were in-line with FCC regulations before trafficking media to networks and cable stations.
• Coordinated multiple time sensitive projects among management, operational staff, and various vendors, streamlining delivered content to TV stations without missing scheduled airtime.
• Prepared client sales quotes, suggested strategies to stay within client budget, and verified options with internal sales team, reducing client spending and retaining business.

Greater New York City Area

• Acted as point of contact for advertising executives and agencies of national companies including NHL, 3M, USA Studios, and Albertsons while providing ad delivery services for all cross-channel solutions.
• Trafficked TV and radio commercials and fulfilled clients’ marketing strategies by ensuring on-time ad content delivery to respective markets, resulting in continued trust and business.
• Liaised with multiple internal departments and external vendors and coordinated job workflows from start to finish, executing responsibilities while never missing deadlines.

Greater Los Angeles Area

• Served as primary liaison for executives at major production studios (Sony, Paramount, Disney, Fox, etc.) as well as smaller independent post-production supervisors while servicing post-production and distribution needs.
• Managed client assets, scheduled additional services with appropriate vendors, and coordinated workflows between multiple departments, successfully multitasking while assuring client confidence on all client purchase.
• Maintained strong client relationships that cultivated new business, resulting in higher company revenue.

Master Of Science - Ms, Accounting

Bachelor Of Science - Bs, Liberal Arts And Sciences/Liberal Studies