Michael Shell Email & Phone Number

Washington, District Of Columbia, United States

• Actively serving in the capacity as an emergency management specialist supporting Direct Housing Assistance in response to the Presidentially declared disasters for Individual Assistance.
• Providing subject matter expertise to support development of direct housing regulations, policy, and guidance.
• Providing guidance to stakeholders when questions arise related to direct housing regulations, policy, and guidance.
• Conducting analysis on implementation effectiveness in accordance with regulations, policy, and guidance.
• Managing complex initiatives that align with regulations, policy, and guidance.
• Applying project management principles to establish realistic and achievable results.

New Jersey

Served as an Assistant Teacher in a Public High School with a focus in Special Education math. Assist in executing student lesson plans with ninth and tenth graders.

Jersey City

• Assisted in the facilitation of business loans to small businesses. Provided continuous support and leadership in areas of quality customer service and problem resolution for internal and external customers.
• Explained product and services to interested merchants and businesses.
• Organized and cultivated inbound leads and make outbound calls to qualified candidates.
• Processed and presented loan options to business owners.
• Managed pipeline “leads” and follow up on the collection of necessary documents.
• Worked closely with underwriting team to ensure that loan contracts such as renewals or quotes are issued and changes are recorded correctly.

Greater New York City Area

• Performed day-to-day health monitoring, AutoSys administration, trending and alerting of the SDLC systems, resolving end-user issues, and collaborate with development and support teams on security and escalation.
• Created a comprehensive training curriculum and trained hundreds of end-users, resulting in a high level of user confidence and increased efficiency.
• Served as SME and training liaison in the successful transition from AutoSys to Procmon. Elimination of legacy scheduling system resulted in annual cost savings of $350,000.
• Manage the execution of the bi-annual distributed scheduling user recertification as mandated by SEC compliance regulations.
• Established data mining procedure to extract critical system data for Controllers and Tax Department periodic audits. This has resulted in an $1.5 million cost savings when filing returns over 3 years.
• Managed the automated implementation of the global scheduling calendar database. This resulted in elimination of manual intervention and a 25% increase in staff efficiency.

Greater New York City Area

• Team leader in the training and supervision of the firms’ compliance document retention system efforts.
• Managed the ingestion and retention of firms’ compliance data and financial reports.
• Supervised and trained staff in document retention and electronic imaging of the firms books and records using the Excalibur Imaging System.
• Maintained and developed client relationships with business users in event of SEC investigation and facilitate the secure data extraction as required.
• Coordinated the scheduling of application system updates for the regulatory compliance system.
• Performed document retention analysis and investigation of failed and missing reports, execute document indexing and enabled security entitlements.

Cybersecurity, Higher Education/Higher Education Administration

Civil Security Leadership, Management, And Policy, Cybersecurity

Master Of Business Administration (M.B.A.)

Bachelors, Computer - Networking