District Operations Manager
Provided strategic and tactical leadership, set objectives, and ensured execution for regions, districts, and stores. Aligned stores to corporate procedures, executed corporate strategies and initiatives, performed financial analysis and identified performance trends. Led a successful initiative to optimize seasonal inventory and drive sales during peak periods. Analyzed historical sales data and market trends to accurately predict demand for seasonal products. Coordinated with suppliers to adjust ordering schedules and quantities, ensuring stores received the right number of products without overstocking. Trained and developed store managers and staff on the specifics of the all-product lines and how to optimize shelf space item management while minimizing inventory carrying cost. Implemented a staffing plan to ensure adequate coverage during peak shopping hours and promotional events. Collaborated with the marketing team to create targeted promotions and in-store displays that highlighted seasonal products and drive customer engagement Established key performance indicators (KPIs) to monitor the success of the seasonal inventory strategy. Tracked sales performance, customer feedback, and inventory turnover rates to make real-time adjustments. Improved quality assurance (QA) results in the west district from 93% (third place) to 96.5% (first place in company in 2024) and maintained the south district at 95.6% (first place in company in 2023) Key role in improving and implementing action plans for online pickup and delivery (OPD). Exceeded budget for minutes per order (MPO) and improved service levels to 97.5%. Improved MPO from below budget to exceeding budget and improved service levels to 96.5%.