Michael Simonelli Email & Phone Number

Seattle, Wa

Directs the Association’s hunger initiative programs’ (summer lunch sites, afterschool meal snack or supper sites, school age and early learning programs, education and leadership program) operations with a focus on program quality, compliance and continuous improvement. Manages the implementation of quality assurance tools. Maintains collaborative working relationships with accrediting agencies. Ensures access to and coordination of quality training and development opportunities for related program staff and volunteers. Oversee the day-to-day management of the hunger initiative program operations, analysis and consolidation of operations information, budgets, etc.

Directs the Association’s hunger initiative programs’ (summer lunch sites, afterschool meal snack or supper sites, school age and early learning programs, education and leadership program) operations with a focus on program quality, compliance and continuous improvement. Manages the implementation of quality assurance tools. Maintains collaborative working relationships with accrediting agencies. Ensures access to and coordination of quality training and development opportunities for related program staff and volunteers. Supports the Senior Program Director, Hunger Initiatives with the day-to-day management of the hunger initiative program operations, analysis and consolidation of operations information, budgets, etc.

Chicago, Il

Oversaw purchasing and ordering for Breakthrough Youth Network.Built relationships with community members and guests.Prepared documentation for CACFP audits.Implemented use of data software to integrate all youth program information.Managed promotion and booking of facility rentals.

Skokie, Il

Assisted in managing all departments within the salon to ensure that related operations run smoothly and efficientlyAssisted in the recruitment and training process for staff, as needed.Effectively communicated job responsibilities, performance expectations, customer service standards, and company policies/guidelinesPerformed opening and closing duties as needed, following established proceduresMaintained a positive employee relations climate, responding to employee-related issues promptly, fairly and consistentlyProvided input in the preparation of effective performance reviews for various staff membersReviewed and prepared weekly work schedules and approve service schedule changes and requests for time off to ensure adequate coverageDeveloped and motivated staff, maintain cooperation/teamwork within the department, delegate tasks productivelyMaintained files of workers compensation injury reports and customer liability incidentsConducted sales audits, monitor sales data, and prepare bank depositsOversaw salon standards, conduct daily walk-through and initiate maintenance/repairs as neededAssisted in coordinating promotional events and training sessionsPerformed various administrative functions and tasks as assigned by the General Manager.

Arlington Heights, Il

Develop and motivate the Guest Service Representative team to ensure thorough knowledge of our innovative services, products and packages.Maintain high standards of guest service, image and professional behavior.Ensure guest needs are met, concerns are resolved, and service is outstanding.Assist the GM with the day-to-day operations of the salon.

21401 Big Basin Way, Boulder Creek, Ca 95006

Serve alongside the director in creating and implementing all program activities. Built out and implemented techniques for counselors to support their students. Supported staff through the creation of meaningful activities and lessons plans. Facilitated activities at camp for over a hundred youth.

Palatine, Il

Handle all incoming calls into the centralized company phone number.Maintain client file database.Create new bookings with strong keyboarding skills.Confirm guests with upcoming appointments.Document all booking modifications.Complete project work, as assigned, by reservation center management.Maintain agent and team standards. Accountable for personal goal numbers.Under general supervision, understand and comply with Reservation Center policies & procedures.

Cabin leaders are responsible for the physical, emotional, and spiritual well-being of nine to twelve campers each week. Near constant time is spent with campers while leading cabin devotions, and participating in recreational activities with your campers.

Schaumburg, Il

Responsible for the day-to-day operations of retail and inventory within the salon to ensure a high level of guest service standards and achievement of overall retail and service sales goals. Responsible for upholding the integrity of the automatic replenishment system and performing functions such as placing orders, stock control, merchandising, stock movement. Leads the bi-annual physical inventory in conjunction with the General Manager.

Bloomingdale, Il

Check guests in and out for their services and booking appointmentsWarmly greet guests before their day of luxurious salon and spa servicesGive them a tour of our beautiful salon and day spaUsed knowledge to promote innovative products and servicesDrive results and achieve goals in gift sales, promotional campaigns, events and of course executing great guest/customer service.

Bachelor Of Arts (Ba)

Associate Of Arts - Aa