Michael Simonelli

Michael Simonelli Email and Phone Number

Lead Product Trainer at Zenoti @ Zenoti
bellevue, washington, united states
Michael Simonelli's Location
Grand Rapids, Michigan, United States, United States
Michael Simonelli's Contact Details

Michael Simonelli work email

Michael Simonelli personal email

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Michael Simonelli phone numbers

About Michael Simonelli

Michael Simonelli is a Lead Product Trainer at Zenoti at Zenoti. He possess expertise in customer service, microsoft excel, powerpoint, social media, microsoft word and 3 more skills. Colleagues describe him as ""

Michael Simonelli's Current Company Details
Zenoti

Zenoti

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Lead Product Trainer at Zenoti
bellevue, washington, united states
Website:
zenoti.com
Employees:
476
Michael Simonelli Work Experience Details
  • Zenoti
    Lead Product Trainer
    Zenoti Apr 2023 - Present
  • Zenoti
    Senior Product Trainer
    Zenoti Apr 2021 - Apr 2023
  • Zenoti
    Product Trainer
    Zenoti Aug 2020 - Apr 2021
  • Ymca Of Greater Seattle
    Association Director Of Hunger Initiatives
    Ymca Of Greater Seattle Jan 2019 - Jun 2020
    Seattle, Wa
    Directs the Association’s hunger initiative programs’ (summer lunch sites, afterschool meal snack or supper sites, school age and early learning programs, education and leadership program) operations with a focus on program quality, compliance and continuous improvement. Manages the implementation of quality assurance tools. Maintains collaborative working relationships with accrediting agencies. Ensures access to and coordination of quality training and development opportunities for related program staff and volunteers. Oversee the day-to-day management of the hunger initiative program operations, analysis and consolidation of operations information, budgets, etc.
  • Ymca Of Greater Seattle
    Program Director - Hunger Initiatives
    Ymca Of Greater Seattle Feb 2017 - Jan 2019
    Directs the Association’s hunger initiative programs’ (summer lunch sites, afterschool meal snack or supper sites, school age and early learning programs, education and leadership program) operations with a focus on program quality, compliance and continuous improvement. Manages the implementation of quality assurance tools. Maintains collaborative working relationships with accrediting agencies. Ensures access to and coordination of quality training and development opportunities for related program staff and volunteers. Supports the Senior Program Director, Hunger Initiatives with the day-to-day management of the hunger initiative program operations, analysis and consolidation of operations information, budgets, etc.
  • Breakthrough Urban Ministries
    Office Manager
    Breakthrough Urban Ministries Oct 2015 - Oct 2016
    Chicago, Il
    Oversaw purchasing and ordering for Breakthrough Youth Network.Built relationships with community members and guests.Prepared documentation for CACFP audits.Implemented use of data software to integrate all youth program information.Managed promotion and booking of facility rentals.
  • Mario Tricoci Hair Salons & Day Spas
    Assistant General Manager
    Mario Tricoci Hair Salons & Day Spas Jan 2015 - Oct 2015
    Skokie, Il
    Assisted in managing all departments within the salon to ensure that related operations run smoothly and efficientlyAssisted in the recruitment and training process for staff, as needed.Effectively communicated job responsibilities, performance expectations, customer service standards, and company policies/guidelinesPerformed opening and closing duties as needed, following established proceduresMaintained a positive employee relations climate, responding to employee-related issues promptly, fairly and consistentlyProvided input in the preparation of effective performance reviews for various staff membersReviewed and prepared weekly work schedules and approve service schedule changes and requests for time off to ensure adequate coverageDeveloped and motivated staff, maintain cooperation/teamwork within the department, delegate tasks productivelyMaintained files of workers compensation injury reports and customer liability incidentsConducted sales audits, monitor sales data, and prepare bank depositsOversaw salon standards, conduct daily walk-through and initiate maintenance/repairs as neededAssisted in coordinating promotional events and training sessionsPerformed various administrative functions and tasks as assigned by the General Manager.
  • Mario Tricoci Hair Salons & Day Spas
    Guest Service Manager
    Mario Tricoci Hair Salons & Day Spas Apr 2014 - Jan 2015
    Arlington Heights, Il
    Develop and motivate the Guest Service Representative team to ensure thorough knowledge of our innovative services, products and packages.Maintain high standards of guest service, image and professional behavior.Ensure guest needs are met, concerns are resolved, and service is outstanding.Assist the GM with the day-to-day operations of the salon.
  • Camp Hammer
    Program Assistant
    Camp Hammer Jun 2013 - Aug 2013
    21401 Big Basin Way, Boulder Creek, Ca 95006
    Serve alongside the director in creating and implementing all program activities. Built out and implemented techniques for counselors to support their students. Supported staff through the creation of meaningful activities and lessons plans. Facilitated activities at camp for over a hundred youth.
  • Mario Tricoci Hair Salons & Day Spas
    Call Center Customer Service Representative
    Mario Tricoci Hair Salons & Day Spas Oct 2012 - Jun 2013
    Palatine, Il
    Handle all incoming calls into the centralized company phone number.Maintain client file database.Create new bookings with strong keyboarding skills.Confirm guests with upcoming appointments.Document all booking modifications.Complete project work, as assigned, by reservation center management.Maintain agent and team standards. Accountable for personal goal numbers.Under general supervision, understand and comply with Reservation Center policies & procedures.
  • Camp Hammer
    Counselor And Future Life Retreat Team Member
    Camp Hammer Jun 2012 - Oct 2012
    Cabin leaders are responsible for the physical, emotional, and spiritual well-being of nine to twelve campers each week. Near constant time is spent with campers while leading cabin devotions, and participating in recreational activities with your campers.
  • Mario Tricoci Hair Salons & Day Spas
    Retail Manager
    Mario Tricoci Hair Salons & Day Spas Sep 2007 - Jun 2012
    Schaumburg, Il
    Responsible for the day-to-day operations of retail and inventory within the salon to ensure a high level of guest service standards and achievement of overall retail and service sales goals. Responsible for upholding the integrity of the automatic replenishment system and performing functions such as placing orders, stock control, merchandising, stock movement. Leads the bi-annual physical inventory in conjunction with the General Manager.
  • Mario Tricoci Hair Salons & Day Spas
    Customer Service Representative
    Mario Tricoci Hair Salons & Day Spas Sep 2005 - Sep 2007
    Bloomingdale, Il
    Check guests in and out for their services and booking appointmentsWarmly greet guests before their day of luxurious salon and spa servicesGive them a tour of our beautiful salon and day spaUsed knowledge to promote innovative products and servicesDrive results and achieve goals in gift sales, promotional campaigns, events and of course executing great guest/customer service.

Michael Simonelli Skills

Customer Service Microsoft Excel Powerpoint Social Media Microsoft Word Insurance Public Speaking Microsoft Office

Michael Simonelli Education Details

Frequently Asked Questions about Michael Simonelli

What company does Michael Simonelli work for?

Michael Simonelli works for Zenoti

What is Michael Simonelli's role at the current company?

Michael Simonelli's current role is Lead Product Trainer at Zenoti.

What is Michael Simonelli's email address?

Michael Simonelli's email address is mi****@****oti.com

What is Michael Simonelli's direct phone number?

Michael Simonelli's direct phone number is +177334*****

What schools did Michael Simonelli attend?

Michael Simonelli attended Columbia College Chicago, Elgin Community College.

What skills is Michael Simonelli known for?

Michael Simonelli has skills like Customer Service, Microsoft Excel, Powerpoint, Social Media, Microsoft Word, Insurance, Public Speaking, Microsoft Office.

Who are Michael Simonelli's colleagues?

Michael Simonelli's colleagues are Shivam Kishore, Mohan Sachidanada, Preveeth O, Md Irfan M., Debansh Dash, Payal C Naidu, Sathya Sai.

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