Michael Smith is a Client Account Manager at LexisNexis Matthew Bender.
Lexisnexis Matthew Bender
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Client Account ManagerLexisnexis Matthew Bender May 2022 - PresentLatham, New York, United States
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Provider Relations Representative IiBeacon Health Options May 2017 - May 2022Latham Ny• Recruitment and Network Monitoring – Research and identify new providers for recruitment into the ValueOptions provider network.• Research and Problem Resolution – Perform research and problem resolution on issues related to provider complaints, claims reported to have been processed incorrectly, coordinating credentialing paperwork, provider communications or verification of information as requested.• Customer Service – Perform responsibilities and tasks in ways which promote good will, build positive relationships, preserve human dignity and contribute positively to the service commitment of the Company.• Administrative Support – obtain, process, manage and maintain both hard-copy and computer based provider information necessary for development and maintenance activities -
Customer Service RepresentativeBeacon Health Options Aug 2016 - May 2017Latham, New York -
Route MerchandiserPepsico Sep 2015 - Jul 2016LathamWork with d-bay drivers to put customers product on their shelves. This helps my customers to try to achieve their sales goals while supplying desired soda products to their customers. If the product isn't on shelf, they can't sell it to their customers. -
Telephonic Account ManagerLexisnexis Matthew Bender Jan 2007 - Mar 2015Albany, New York AreaSuccessful and dedicated sales professional with expertise in navigating organizational success. Territory Revenue has been 100% and higher since 2009.Hard working individual with interpersonal communications skills. Works well in teams or individually to achieve yearly goals and objectives.Promoted to oversee and maintain revenue while adding new business to a 4.4M portfolio. Renew subscriptions and promoting titles and obtaining new business.Resolve customer inquiries via phone or email.Review and analyze customer’s spending and business trends Work closely with internal departments to best assist customers and their needs. -
Customer Service RepresentativeLexisnexis Matthew Bender Apr 2000 - Dec 2006Albany, New York
Michael Smith Education Details
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Franklin County Technical SchoolComputers
Frequently Asked Questions about Michael Smith
What company does Michael Smith work for?
Michael Smith works for Lexisnexis Matthew Bender
What is Michael Smith's role at the current company?
Michael Smith's current role is Client Account Manager.
What schools did Michael Smith attend?
Michael Smith attended Franklin County Technical School.
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Michael Smith
United States -
Michael Smith
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Michael Smith
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Michael Smith
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Michael Smith
Ex Coca-Cola Strategy And Digital Transformation Exec Now Principal And Founder At The Smith Group LlcAtlanta, Ga2na.ko.com, shelteringarmsforkids.com2 +140452XXXXX
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