Michael Smith

Michael Smith Email and Phone Number

Client Account Manager @
Michael Smith's Location
East Greenbush, New York, United States, United States
About Michael Smith

Michael Smith is a Client Account Manager at LexisNexis Matthew Bender.

Michael Smith's Current Company Details
LexisNexis Matthew Bender

Lexisnexis Matthew Bender

Client Account Manager
Michael Smith Work Experience Details
  • Lexisnexis Matthew Bender
    Client Account Manager
    Lexisnexis Matthew Bender May 2022 - Present
    Latham, New York, United States
  • Beacon Health Options
    Provider Relations Representative Ii
    Beacon Health Options May 2017 - May 2022
    Latham Ny
    • Recruitment and Network Monitoring – Research and identify new providers for recruitment into the ValueOptions provider network.• Research and Problem Resolution – Perform research and problem resolution on issues related to provider complaints, claims reported to have been processed incorrectly, coordinating credentialing paperwork, provider communications or verification of information as requested.• Customer Service – Perform responsibilities and tasks in ways which promote good will, build positive relationships, preserve human dignity and contribute positively to the service commitment of the Company.• Administrative Support – obtain, process, manage and maintain both hard-copy and computer based provider information necessary for development and maintenance activities
  • Beacon Health Options
    Customer Service Representative
    Beacon Health Options Aug 2016 - May 2017
    Latham, New York
  • Pepsico
    Route Merchandiser
    Pepsico Sep 2015 - Jul 2016
    Latham
    Work with d-bay drivers to put customers product on their shelves. This helps my customers to try to achieve their sales goals while supplying desired soda products to their customers. If the product isn't on shelf, they can't sell it to their customers.
  • Lexisnexis Matthew Bender
    Telephonic Account Manager
    Lexisnexis Matthew Bender Jan 2007 - Mar 2015
    Albany, New York Area
    Successful and dedicated sales professional with expertise in navigating organizational success. Territory Revenue has been 100% and higher since 2009.Hard working individual with interpersonal communications skills. Works well in teams or individually to achieve yearly goals and objectives.Promoted to oversee and maintain revenue while adding new business to a 4.4M portfolio. Renew subscriptions and promoting titles and obtaining new business.Resolve customer inquiries via phone or email.Review and analyze customer’s spending and business trends Work closely with internal departments to best assist customers and their needs.
  • Lexisnexis Matthew Bender
    Customer Service Representative
    Lexisnexis Matthew Bender Apr 2000 - Dec 2006
    Albany, New York

Michael Smith Education Details

  • Franklin County Technical School
    Franklin County Technical School
    Computers

Frequently Asked Questions about Michael Smith

What company does Michael Smith work for?

Michael Smith works for Lexisnexis Matthew Bender

What is Michael Smith's role at the current company?

Michael Smith's current role is Client Account Manager.

What schools did Michael Smith attend?

Michael Smith attended Franklin County Technical School.

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