Michael Stacey Email & Phone Number

Winchester, Gb

Portsmouth, England, United Kingdom

Basingstoke, England, United Kingdom

Build and develop relationships with nominated business areas, providing advice and support on customer engagement and resident involvement opportunities. Promote and assist in the recruitment of all Resident Involvement opportunities ensuring that these are accessible and representative of the customer profile. Work within the community and with the Neighbourhood Services team to promote, support and develop ‘recognised’ Resident Groups and the Resident Representative option, ensuring that their feedback is handled in a timely manner and they are informed of the outcomes of their feedback.Assist in the production of regular and accessible information to customers, staff and stakeholders on the changes made as a result of Customer Engagement activities. Act as a Super User ensuring that staff are consistent and effective in their use of the Housing system, in areas relating to specialist processes, modules or workflows within Customer Engagement.Contribute to the development and amendment of relevant policies, procedures and IT support systems. Promote and provide support to VIVID Impact and any other resident scrutiny arrangementsCreate strong relationships with partners and agencies which will help our customers to sustain their tenanciesWork closely with local authority partners especially to ensure our customers’ needs are met

Andover, England, United Kingdom

Master'S Degree, Environment And Development, Distinction

The course content covered Urbanisation and Development processes, Environmental Policy and Climate Change, Environmental Management.

Bachelor Of Arts - Ba, Geography, 2:1

Dissertation: How has the designation of the North Wessex Downs as an Area of Outstanding Natural Beauty (AONB) affected.