Michael Steele Email & Phone Number

- Actively monitoring safety of over 100 swimming pool patrons - Minimising or eliminating hazardous behaviours and situations- Setting up pool area for opening shift (performing safety check procedures and equipment maintenance)

- Delivering exceptional customer experiences- Troubleshooting membership issues and facilitating new memberships- Responding effectively to phone, email and in-person enquiries

- Fostered peace of mind to pets and their parents by offering safe, reliable care for animals- Adhered to care plan schedule for exercise, nutrition and administration of medications- Entrusted with the security of clients home and prized pets- Ensure excellent, timely communication with daily updates on pet progressAccomplishments:- Received a bonus for high quality care of an anxious client- Photos of happy pet clients featured numerous times of MadPaws social accounts and will become an independent business venture- Over 30 five star reviews & multiple return customers

- Creation and implementation of lesson plans- Promoting water safety skills - Building confidence in the water and improving swim technique- Infant and Toddler Qualified (LSV)- Adept at instructing adult classes (beginner/intermediate)

- Competent in various roles for multiple departments: Customer Service, Long-life Produce, Perishables, Bakery - Risk minimisation by removing hazards and being conscious of maintaining the shopfloor tidiness and safety as per OH&S and Woolworths Standards- Liaise daily with colleagues, managers and supervisors from different departments to ensure clarity of duties and that all tasks are assigned to correct team member- Provide excellent customer experiences in all face to face interactions, as per Woolworths standards and expectations- Participate in professional and staff development for junior employeesAccomplishments:- My employment experience provided me the opportunity and ability to operate in a fast paced environment in and I continuously received good feedback from customers to my supervisors

- Interviewed clients to assess their needs and deliver key deliverables- Assisted the physiotherapist with treatment and assessment- Facilitated and developed group exercise techniques to enhance muscle and injury prevention- Adherence to standard operating safety procedures and protocols- Optimise engagement with patients and planned efficient ways to reach at risk individualsAccomplishments:- I successfully developed my ability to follow the appropriate treatment plan whilst ensuring that my approach and style met recommended practice standards.

- Assisting in the physical training preparation of the athletes- Entry, analysis and maintenance of study database to create training plans- Presented verbal and written training proposal reports in collaboration with key stakeholders, on hydration and fitness testing, following up to ensure they are well informed and supportedAccomplishments:- As part of my university placement, I developed necessary skills, which are reflected in the contribution to the development of the overall team.