Michael Stevens Email & Phone Number

Minneapolis, Mn, Us

Greater Minneapolis-St. Paul Area

1. Provide quality direction and QMS support (ISO 9001 and ISO 13485) for ATC (Hoya’s North American R&D center). 2. Led ATC to ISO 9000:2015 certification in 5 months, as a result of a reorganization at Hoya. a. Creatively customized the production oriented Hoya QMS to ATC, an R&D organization. b. Chair Management Reviews and serve as the Management Rep for ISO audits. c. Revamped the document control and CAPA processes to suit the needs of ATC.3. Supporting the launch of a new production line at Hoya, through the development and execution of Qualification Test and Inspection Plans, and issuance of Qualification Reports.4. Manage metrology, staffing (up to 2 Supervisors and 5 Technicians), and testing prioritization for the ATC laboratories.

Greater Minneapolis-St. Paul Area

1. Provided quality direction and QMS support for 5 North American Distribution Centers. 2. Chaired Management Reviews in support of the company’s QMS.3. Management Rep for customer and ISO surveillance and certification audits.4. Performed internal quality audits to maintain ISO:9000 certification. 5. Responded to customer complaints and 8D CARs, coordinate supplier responses and make visits. 6. Responded to customer surveys on restricted materials (i.e. RoHS, REACH, GADSL).7. Responsible for staffing, equipment, documentation, and metrics in managing the Minneapolis Regional Inspection Lab.8. Mentored staff in handling customer communication and complaints.9. Provided quality support for rapidly a growing Polaris account and a major Deere electroplating conversion project. 10. Led company compliance with Polaris’ new PPAP and CA systems.11. Coordinated development and submission of PPAPs, including Process Flowcharts, FMEAs, Control Plans, Capability Studies, and Gage R&R / MSA for customer APQP meetings.12. Resolved product issues and drive improvements with suppliers through audits, visits, and CARs.

Greater Minneapolis-St. Paul Area

1. Managed Minneapolis Regional Inspection Lab.2. Provided quality direction and QMS support for 5 North American Distribution Centers.3. Led the start-up of the new Chicago Regional Inspection Lab (i.e. staffing, equipment).4. Project manager who remotely led the Chicago Distribution Center to ISO 9001:2008 certification in 7 months, without an on-site Operations Manager or ISO Management Rep.5. Achieved Partner status with Deere in 2013-2014.

Greater Minneapolis-St. Paul Area

1. Assumed line management responsibility for the Minneapolis Regional Inspection Lab. 2. Provided quality direction and QMS support for 4 North American Distribution Centers. 3. Reduced inspection volume by 50% during a period of sales growth.4. Achieved Hall of Fame status with Polaris in 2007.5. Represented Supply Technologies on the Polaris Supplier Council in 2009-2010.

Greater Minneapolis-St. Paul Area

1. Provided quality and technical support for 8 global distribution centers. 2. Responsible for assimilating acquired businesses into the company QMS, obtaining and maintaining ISO 9001 certifications.3. Project Manager who led the consolidation to 1 registrar for 11 distribution centers, reducing external ISO 9001 registration expenses by 50%. 4. Provided customer quality support to global Operations Managers.

Greater Minneapolis-St. Paul Area

1. Developed and implemented policy and procedure documentation in support of the company’s QMS.2. Formed and staffed the Corporate Quality Department to provide more effective QMS support during a period of 20% sales growth.3. Project manager who led the company to ISO 9000:1994 certification at the St Paul headquarters. Led multiple employee teams in accomplishing this achievement.4. Created and implemented supplier and internal audit programs, documentation and CAR systems, and customized them to the distribution environment, in support of the company QMS.5. ISO 9000 Management Rep. Chaired management reviews and performed internal audits. 6. Provided quality support and QMS direction for 10 North American Distribution Centers.7. Responsible for recruiting, hiring, training and supervising of 6 direct and 35 indirect reports.

Greater Minneapolis-St. Paul Area

1. Performed over 30 supplier cost audits. Recommended cost reductions of over 9%, on $12M of contracts.2. Managed a $1.6M supplier QA program for two years, meeting all quality and schedule goals.3. Led a staff of engineers in coordinating the successful completion of two Navy product audits, which contributed to over $100K in profits to the Trident Submarine program.

Bs, Business

Business