Michael Terrell Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Metropolitan Area

• Trusted advisor on strategic and tactical solution selling. Responsible for identifying customer needs, partnering with sales and leadership to develop in-depth technical proposals, and coaching/motivating/training.
• Provides technical selling expertise, including in-depth responses to Requests for Proposal (RFPs), designs Visio diagrams, performs latency calculations for optimal fiber path routing, assists in writing Statements of.
• Problem solves through impactful influence and construction of strong relationships with customers, while offering out-of-the box/innovative solutions for issue resolution.
• Anticipates Account Executive needs and works proactively with marketing, operations, and project managers to ensure effective execution of overall solutions for customers via in-person meetings, business lunches, Zoom.
• In partnership with Account Executives, performs full QBRs; keeping a keen eye toward development and execution of strategically aligned initiatives while focusing on increasing sales performance and revenue attainment.
• Develops and conducts training for sales, vendors, and partners on a variety of topics, including recent business drivers in technology, new and upcoming products and services, and standard email etiquette.

Austin, Texas Metropolitan Area

• Worked alongside sales professionals throughout a statewide region, supporting the entire portfolio of voice, data, equipment, and professional services to the enterprise business market.
• Notable services include Frame Relay and ATM conversions to MPLS, traditional voice calling migrating to SIP trunking, as well as non-terrestrial based solutions involving VSAT and wireless cellular connectivity.

Austin, Texas Metropolitan Area

• Educated sales staff and customers alike through the ever changing and challenging technology thresholds facing IT professionals at enterprise companies.
• Designed and sold VPN services, as well as migrated customers from redundant separate voice and data connections to seamless all-inclusive bundled offerings to allow for simplicity of implementation as well as easier.

Austin, Texas Metropolitan Area

Sold, supported, and maintained a large portfolio of enterprise Frame Relay and ATM customers, while working closely with product management as data networking products evolved to meet the growing market demand.

Dallas-Fort Worth Metroplex

Responsible for increasing customer base across the DFW metro area by developing successful sales strategies and outlining prime market territories for cable modem and combined television/telephony service beta testing.