Collaborated with cross-functional teams to analyze brand equity, marketing mix, and user experience for Each & Every, a natural deodorant brand. Applied research and data analysis techniques to develop strategic recommendations for website redesign and improving mobile shopping experiences to boost conversion rates.Conducted in-depth data analysis of primary research and secondary research results, observed website behaviors, identifying key friction points, leading to recommendations for improving conversion rates.Analyzed social media engagement rates compared to the competing brands, revealing significant areas for growth.Synthesized qualitative and quantitative data, revealing that mobile users valued simplicity and speed in the checkout process, which helped guide the client’s website optimization.Created detailed reports on user behavior trends that informed key strategies for the client’s mobile website redesign.

Provided assistance in various administrative tasks under product managers to help fulfill campaigns, collect and share data with these managers, and communicate with individuals within and outside Cummins to expedite the completion of tasks.

Provide customer service by delivering customers their orders in a timely manner and following any special instructions provided by the customers to the provided address. Other duties include providing assistance to customers, folding pizza boxes, taking out recyclables, maintaining cleanliness of the parking lot, and emptying outdoor trash cans. Dishwashing is a secondary task during day shift, while stocking doughs, maintaining cleanliness of the driver's station, sweeping, and mopping are secondary during night shift.

Conducted in-depth primary and secondary data analysis of user experiences and survey results.Obtained critical insights from: Statista, IBIS World, & Gallup to propose the adoption of a professional & personal development feedback mobile application developer based in Sweden pilot program for the U.S. higher education market aimed towards students & faculty, enhancing its usability & function.Assisted in the data analysis, actionable insight development, and recommendation generation for the client deliverable.Delivered the client presentation, highlighting mastery of communication and project execution, going beyond expectations, leaving the clients speechless, and fostered a lasting impression.

provided customer service by greeting customers bringing their vehicles in for service, guiding them to their service advisor, and ensuring their vehicles were moved to the service area in a timely manner. Other duties included checking alignments, providing complementary carwashes, moving inventoried vehicles between dealerships and corporate properties, and transporting customers and/or their vehicles of the service was requested.