Michael Unwin Email & Phone Number

Faversham, GB

London, England, United Kingdom

As Virtual IT Director my core focus and responsibility is to build, maintain and nurture client relationships.providing day-to-day client management, communication, escalations, using a tried and tested service delivery framework, created by TruMethods. Developing each client's technology roadmap, providing strategic advice, consultancy and budgeting.

London, England, United Kingdom

London, England, United Kingdom

Canterbury, Kent

As IT Support Engineer at Canterbury Christ Church University, I Am tasked with providing the support and maintenance of an IT estate consisting of 1000 + computers, iMac’s, laptops, printers, VOIP phones & networking equipment to guarantee a smooth and enjoyable IT user experience for more than 1500 staff and 10,000+ students. Roles include:- Diagnose.

Chatham, Kent

As Technical Support Advisor, based in a service desk role, I provided over the phone technical assistance to a number of Bose customers, resellers and repair outlets. Providing exemplary customer service to meet Bose corporations exacting standards.- Providing technical assistance via phone and email to resolve 1st and 2nd line faults with Bose Products.

Hove, United Kingdom

As Head Technician my daily tasks consisted of providing high quality, efficient repairs, for retail, business and educational customers. Performing software & hardware diagnostics on a number of Apple products to ensure the best end results for computer & iPad repairs. A target driven technical role that requires an advanced knowledge of IT hardware &.