Michael W. Smith Email & Phone Number

Franklin, Tennessee, United States

Nashville, Tennessee, United States

As a Customer Service Representative, I sold and supported the music products and materials of Lorenz, Word and Lillenas Music to churches and schools throughout the United States and Canada. Making 50+ outbound calls a day, I reached out to my territories with our newest music and products, assisted Music Ministers with suggestions to enhance their Music ministries and productions, and added to our customer base through the Choral Clubs, our main church music marketing outreach.As an inbound representative, I facilitated the sale of new and catalog music and material, updated accounts, provided tech support, and handled shipping and billing questions and issues.I received the following recommendation from Dale Mathews, Formerly Senior Vice President of Word Music Publishing and President of Word Music and Church Resources (A Division of Lorenz):"It is my honor to write this letter of recommendation on behalf of Michael W. Smith. I had the privilege of employing Mike as a TeleSales Representative for Word Music and Church Resources where he performed his role in sales and customer service with excellent results. He was more often than not recognized as Top Sales Rep of the month and won more than his fair share of sales contests. Mike is a skilled salesman with a heart for customer service and, while extremely competitive, he is a team player with tremendous people skills. I can enthusiastically recommend him to any potential employer looking for a quality, motivated and loyal self-starter."

Smyrna, Tennessee, United States

I crafted and led Worship Services for the church, as Director of the Voices of Praise Adult Choir, Bands and Audio Teams. I developed, directed and marketed Parkway's Living Nativity, a community outreach that drew hundreds each year, involving the efforts more than 200 church members.As Ministry Assistant, in collaboration with the Senior Pastor and Finance Team, I managed the church's annual budget, along with the church's initial two million dollar Building Program. I developed and maintained the church's website, and marketed promotional material for productions, special events and church ministries and organizations.