Michael Warth Email & Phone Number

Managing 5000+ Windows 10 devices (including AVD host pool) using MECM Console. Architected and engineered Intune as the sole ownership of the application. Met with various vendors and created POC environment before deciding to go with Intune. Configured Co-Management in SCCM and migrated the endpoint to intune managed while moving the applications and policies. Managing 1500+ iOS/android devices using Jamf for IOS and Intune for Android. Migrated devices from Kandji into Jamf and built the Jamf environment. Modern management of Windows 10 using Windows Autopilot. Responsible for configuring and manage App Protection Policy and Configuration Policy. Responsible for management of Android Play store, iOS app Store, Windows Business Store, LOB application and Win32 Application. Real time troubleshooting related to SCCM/Intune issues. Implemented Bitlocker and MFA using Intune for management and cross trained service desk on managing any related issues regarding conditional access sign-in policies to bitlocker key recovery and troubleshooting.

Designed and implemented cloud managed pc by utilizing Intune with Autopilot, PowerShell, and patch management for over 15,000 endpoints. Implemented Bitlocker, MFA, and WHFB using profile deployment and conditional access. Worked with vendor and Microsoft to add subscription activation to current E5 License and utilizing autopilot with white glove deployment. Effectively plan, install, and configure and optimize IT infrastructure to achieve high availability and performance. Migrated current SCCM Golden Image environment into Intune utilizing Co-Management for compliance policies. Deployed ATP to monitor risky sign-ins and spyware activity. Developed scripts that are pushed through Intune to manage GPOs and created cybersecurity baseline standard. Managed Windows 10 update cycle using deployment rings within Intune and WSUS when using SCCM. Managed all MacOS and IOS devices with Apple DEP and JAMF while integrating JAMF into Intune. Creating runbooks for azure automation to orchestrate procedures. Package applications for deployment through Intune and company portal. Monitored Network performance and update compliance with Log Analytics. Created an approved document for Intune that was distributed throughout IT for training purposes. Worked with migration of on-prem environment to Azure, office 365 and SharePoint. Built out Azure VMs for server migration and Azure Labs for Training and updated the Azure Labs image as needed.

Created Golden Image and maintained global distribution of images using MDT and Intune to support the BYOD program for laptops and Mobile Devices. Gave support to over 1800 users running Win10 and Win7. In Charge of project to migrate all desktops from Win7 to Win 10 while utilizing one drive for backup and recovery with known folder redirection. Created SCCM reports, packaged applications, deployed PS scripts, and managed the imaged and TS using SCCM. Implemented policies with Intune to establish an MDM environment while utilizing MFA per security protocol. In charge of all Budgeting for Houston and LATAM office to ensure equipment was readily available for refreshes and new hires. Worked with several vendors on testing Hardware that would better fit the needs of the company. Completed all projects and support accurately while holding the standards set by the SLA. Automated New Hire process in AWS using Kelverion.

Responsible for analyzing information system needs and recommended appropriate solutions for new hardware or software implementation. Was the main point of contact for all executives during normal operating hours and after hour support. Maintained Active Directory users and computers while working with System Admins to develop a more simplified directory structure. Developed and maintained local IT SharePoint site for sharing documents to team members and to give training material to users.

Work with a team of 15 who gave support to the Exxon Campus while being in charge of all executive and Trade Floor Support. Held weekly team meetings to discuss any ongoing issues while trying to collaborate with other team members on best way to resolve them according the SLA. Designed and tested multiplatform images for global distribution. Documented all procedures and resolutions to hardware and software issues and implemented fixes in the gold image. Isolated and diagnosed common system problems to ensure continuous functioning and recommended course of action and implementation as approved using the Change Control system.

Analyze complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs. Coordinate hardware and software installations to ensure work is performed in accordance with company policy. Created and maintained backup operations from multiple locations. In charge of all training for users to ensure proper understanding of new technology before deployment.