AutoEngage is your AI service assistant that sends fully customized, outbound text messages to every customer in your DMS to set service appointments.The AutoEngage AI service assistant reaches out to every customer for the right service at the right time with a uniquely-tailored message, follows up with them, identifies the ones that are ready to schedule, and books their service appointment.

- Positioned LatentView as the industry leader in data engineering, data science, and business intelligence in presentations to the C-suite, VPs, and director-level contacts at automotive OEMs and Tier 1 suppliers - Quarterbacked the sales process and worked closely with internal teams (data engineering, data science, BI, etc.) to create presentations and solutions that solve the client’s unique business problems - Drove digital transformation at Fortune 500 companies by helping them migrate from on-prem to the cloud, use the latest advancements in AI/ML to derive business insights from their data, and turn dashboards into decision boards- Presented LatentView’s automotive finance expertise to OEM captive lenders focusing on probability of repayment, early payoff, dealership bankruptcy, and lease residual value calculation and using data analytics to predict and reduce delinquency - Demoed LatentView’s OneCustomerView customer and marketing analytics platform to automotive OEMs and Top 150 dealer groups allowing them to engage each customer with personalized content and offers. - Represented LatentView at AWS DataCon, AWS Roundtables, Snowflake Summit, and other industry events to create pipeline

- Managed 27 states, 1 Regional Sales Manager, and 1 Business Development Representative selling digital retail SaaS to automotive dealerships and dealership groups - Conducted daily product demos via Zoom and executed persistent follow-ups to close deals - Instrumental in implementing a new CRM for a single point of truth. Designed the sales pipeline with deal stages and forecast percentages for each stage to track deals to close - Wrote cold call scripts and email templates that highlighted our advantages for the BDR and sales teams - Partnered with our marketing agency to align marketing and sales efforts to create a seamless message. Provided content to use in LinkedIn, email, and PPC campaigns - Created original LinkedIn content to generate organic leads and increase brand recognition - Consulted with our OEM Director on OEM pricing and monthly promos to increase market share

- Closed a multi-store $18 million floorplan in April 2018. Closed a $20 million floor plan in February 2021 - Established floorplan opportunities, recommended process improvements, and reviewed portfolio performance in collaboration with general managers and dealer principals - Increased organizational market share by helping dealerships meet their goals using a consultative sales approach - Exceeded sales goals by conducting small-business and lease training classes for dealership salespeople and managers to educate them about company products - Outpaced the Southeast Business Center in YOY growth in total originations, new, used, lease, penetration, and used applications in 2019. Outpaced the nation in 5 of 6 of these metrics - Achieved 124.4% of origination goal and 119.4% of penetration goal in 2020 - Worked closely with OEM (Stellantis) partners to align strategies and accomplish joint goals

- Increased territory size by enrolling new dealerships and managing a pipeline of new business opportunities- Exceeded territory sales goals and improved loan capture rates - Provided best-in-class customer service by maintaining and improving dealer relationships

- Approved auto loan applications by reviewing and analyzing customer credit profiles - Led counter-offer negotiations with dealership finance managers to “win” deals - Won “Underwriter Salesperson of the Year Award” in 2013 for superior closing skills

- Oversaw branch staff training for credit policy and collections for a $5M automotive portfolio - Verified company guideline compliance by auditing loans - Performed daily dealership visits and worked with customers to bring delinquent accounts current

- Strengthened loan portfolio by evaluating risk and making compliant credit decisions - Level 4 lender with secured and unsecured lending limits of $70K - Managed the remarketing of repossessed vehicles to individuals, dealerships, and auctions - Maintained strong business relationships with area automotive dealerships

- Supervised a home construction project and ten employees.- Voluntarily taught English classes at a local school while learning conversational Spanish.

- Branch Corporate Account Manager at Nashville Airport.- Sold protection packages and provided unparalleled customer service.

- Prioritized and executed multiple international deliveries daily.- Single point of contact supply chain manager for five accounts.- Managed in-bound Asian shipments and out-bound Australian shipments.