Michael Williams Email & Phone Number

UST Location Manager Management day-to-day operations 20 Independent Contractors. Management scheduling for the upcoming week. Handle Contracts. Recruit new Independent contractors.Keep up with dispatch tracking and handle customer complaints and claims.Oversee accurate and efficient loading of all vehicles for the delivery of retail home products to the end consumer (last mile)Monitor KPI’s to ensure a healthy and efficient operationMonitor weekly reports to ensure financial objectives are being metMonitoring weekly settlements to ensure contractors' goals are being achievedCoordinate with customer service to ensure that all customers are satisfiedConduct a ride behind and evaluation of contractors to determine skill levels and development opportunitiesEnsuring all operations are operating in compliance with DOT and OSHA requirementsEnsures all claims are charged back to the appropriate driverRecruit Independent Owner Operators?and assist in the recruitment of their teamsDHLManaged over 60 drivers between Dallas and Tarrant County for D.H.L. Also Covered all of Dallas Ft Worth Denton County and parts of Oklahoma.Managed the belt and office operationManaged all vehicle fleet wash and sanitization due to COVID Did driver’s payroll use UATTEND payroll plus Setting up over 60 routes throughout the Dallas /Fort Worth TXScheduled drivers time in and out Handled all customer driving social media complaints I was in charge of the inbound planning of routes setting up Fareye and scanner log ins. NCY freight letter bag setup weekend route scheduling my day started Mondays 3am-Till Tue-Fri 6am-Till Weekends Sat-Sun 7am-Till.

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  Langston University

  Business Administration And Management, General