Michael Williams Email & Phone Number

United States

Columbus, Ohio, United States

• Provide technical training for CompTIA A+ and CompTIA IT Fundaments• Provide On-Site and Virtual Technical Training services for technical and non-technical end users.• Analyzed requirements and designed, developed and implemented software applications for multiple websites.• Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.• Prepared test plans and test cases based on requirements• Collaborated on all stages of systems development lifecycle, from requirements gathering to production releases. • Designed, Coded, Deployed, tested and maintained small to large enterprise applications systems utilizing a number of software tools, and applications • Communicated effectively with Management, and staff in order to properly map current business processes and successfully adopt a new/modified enterprise automated solution.• Performed automated solution consulting services for private Industry clients which included Web Page/Site development utilizing, HTML, CSS, JavaScript C#, VB.Net, ASP.Net. Creating small to large data base applications using Microsoft Access, SQL Server, Microsoft Office Suite, Flash, Photoshop, and content management systems such as Sitecore.

Columbus, Ohio Area

• Perform the Planning, Training, Implementation and Post Training support for the purposes of supporting the adoption of the imagineIS system across Ohio's counties• Conducted technical training programs for technical and non-technical business users• Conducted presentations and webinars• Managed training programs in accordance with business needs, regulatory requirements and executive leadership• Developed and delivered in-person training programs to a variety of adult learners• Lead in change management efforts in an enterprise class project• Conducted QA and UAT testing to assist developers• Created and Updated system documentation

Columbus, Ohio

• Created, Documented and Implemented Training Curriculum for Znode Software Product.• Utilized Presentations, Examples, and Hands-on Instruction to communicate material utilizing multiple strategies.• Conducted On-Site as well as Virtual learning on a globaly to Znode partners and potential customers, technical and Non-technical business users.• Employed various techniques for opening effective lines of communication at the beginning of each session.• Conducted Quality Assurance testing for software products

Columbus, Ohio

• Conduct Developer courses, Technical Training for Sitecore products to technical and non-technical business users.• Employed various techniques for opening effective lines of communication at the beginning of each session.• Participated in online communities, demonstrations, presentations, and webinars to maintain current teaching strategies.• Provided in-person training programs to a variety of adult learners within the U.S.• And Canada.• Utilized Presentations, Examples, and Hands-on Instruction to communicate material utilizing multiple strategies.

Columbus, Ohio Area

• Conducted entry level to advanced courses in Information Technology including Software Application Programs and Operating Systems such as Microsoft Word; Office Suite 2013, Visual Studio 2013; Microsoft SQL Server 2005; Windows9x - Windows 7; .Net Framework, C++, C#, ASP.Net; VB.Net, Java, HTML, CSS, JavaScript; Linux Fedora; Ubuntu 10.4; Microsoft Transact SQL 6.5.• Conducted Annual Advisory Board meetings with local businesses in an effort to continue on-going assessment of our current curriculum, establish relationships with potential employers for graduating students; provide professional opinions and advice on changes made within Bradford School curriculum.• Initiated the creation of a Hands-On computer Lab where transitioning students had the opportunity to plan, design, build, maintain/trouble shoot any hardware or software issues while still utilizing the lab for day-to-day curriculum activities.• This Hands-on Lab allowed Bradford to expand their students training experience and change Bradford School's overall opportunities for Students in the Computer Networking and Programming curriculum.

Columbus, Ohio

● Developed entry level and advanced curricula in Information Technology related courses.● Instructed students in Computer Networking Technology related courses including Microsoft Office Suite 2010, Internet and Email applications.● Organized concepts to be taught in a logical and understandable sequence covering all objectives as outlined in the course syllabus and lesson guides.● Managed classroom routines which include but are not limited to the following:• Start and end class on time• Provide a classroom environment conducive to learning• Administer rules consistently and fairly● Use appropriate assessment tools that include but are not limited to the following:• Select, develop formal techniques or instruments to measure student learning, modifying teaching strategies if needed. • Submit and maintain accurate records of attendance, grades and Student Action Reports.• Identify and assess students who are in need of additional instruction to successfully complete the course objectives and provide additional instruction to those students outside of class hours, as needed.

Columbus, Ohio

• Participated in the implementation of Y2K modifications and conversions.• Created programs to be utilized for Aged Date testing. • Prepared result documentation, analyzed test results, and repaired program problems using Unisys 2200, Cobol and DMS platform.• Establish and maintain strategic relationships with management, internal groups, clients andsuppliers

Office Of The Attorney General

• Designed, coded, and maintained small to large programs and applications; troubleshoot application software problems. • Created, conducted and supported system training classes and documentation. • Planned and implemented various stages of Banyan Vines Local Area Network.• Resolved problems of production by working with the end-users.• Independently designed, coded and implemented the Consumer Complaint Automated Processing System (CCAPS), for the Consumer Protection Division of the Attorney General’s Office using Wang’s (PACE), Rewrote the application 7 years later using Visual Basic Ver. 5.0

Bachelor Of Science, Computer Information Systems

Education record