Michael Wright Email & Phone Number

Chelmsford, Gb

•Overseeing the performance of a group of stores across the Hertfordshire and Essex regions whilst guiding the management and store teams in line with the company values and ensuring these values are alive at store level.•Managing the performance of the stores in the area through working with the management teams to develop and implement smart action plans and regularly monitoring their progress.•Coaching and monitoring the management teams to ensure that brand standards are delivered and upheld.•Ensuring that all brand point of sale material and marketing initiatives are implemented on time and to the brand standard through clear, concise communications and with regular visits to provide support and guidance.•Supporting the management teams in building appropriate recruitment strategies that are in line with the shop plan targets whilst delivering the ability to rota personnel with customer service as the key priority.•Recruiting and retaining shop management teams that will add value to the business and develop the teams that they work with.•Working alongside the manpower planning manager to develop and implement effective rotas that meet customer demand whilst controlling costs to the agreed budgets.•Monitoring the shop profit and loss accounts to ensure that key costs are controlled to maximise shop profitability.•Working with the shop management teams to identify and challenge variances to ensure that company monies and products are controlled within agreed budgets and accounted for accurately.•Ensuring company policies and procedures are adhered to at store level to safeguard company assets and the Greggs brand.•Monitoring that the area is compliant with company food safety and the health and safety practices by ensuring that any areas of risk to the brand are identified and minimised.•Ensuring that the area contributes to the overall delivery of the company business plan.

Progressed from Assistant Manager to Store Manager after 4 months. Operated stores with turnover up to £1.5 million Managed large, diverse teams in a variety of locations including the flagship branch in Islington. Responsible for the training of new managers within the business. Assisted the Area Manager in coaching best practice throughout the group. Assisted the Area Manager with loss prevention and trouble shooting in poor performing stores. Involved in the opening of a significant number of stores including Chelmsford, Southend and Ilford. Involved in the consultation and shutdown process of 1 poor performing site in Colchester.

Progressed from Crew Member to Shift Running Floor Manager.Responsible for upholding company customer service standards.Responsible for control of company assets.Responsible for implementation of point of sale material and company promotional campaigns at store level.Responsible for ensuring the completion of staff training.

Employed as a Fashion Designer.Assisted in designing seasonal ranges.Responsible for all computer aided design and textile range development.Assisted in presenting ranges to a number of large customers including Marks and Spencer.Presented ranges up to boardroom level. Held meetings with fabric suppliers and negotiated costs for production volumes

Ba Hons, Fashion Design & Marketing

Activities and Societies: I designed and manufacture a collection of clothing, which I then displayed at a fashion show in London graduate.

Gcse'S

Btec Gnvq, Advanced Art & Design