Client Manager Team Lead
Current
Jan 2022 - Present
AeroLeads people directory · profile
Michaela Mueller Email & Phone Number
Client Manager Team Lead
at
DerbySoft
1 work email found
@pegs.com
2 phones found area 793
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Client Manager Team Lead
Location
Carshalton, England, United Kingdom
Company size
Who is Michaela Mueller? Overview
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Quick answer
Michaela Mueller is listed as Client Manager Team Lead at DerbySoft, a with 249 employees, based in Carshalton, England, United Kingdom. AeroLeads shows a work email signal at pegs.com, phone signal with area code 793, and a matched LinkedIn profile for Michaela Mueller.
Michaela Mueller previously worked as Client Manager at Derbysoft and Director, Global Client Services at Dhisco, Inc..
Company email context
Email format at DerbySoft
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{first}.{last}@pegs.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michaela Mueller. Compare company email patterns before reaching out.
Profile bio
About Michaela Mueller
• A highly motivated professional Client Manager with extensive experience in managing customer relationships at a senior executive level• A proven track record of maintaining 100% customer retention with assigned customer portfolio• Detail oriented with an in-depth knowledge and understanding of the end to end process of the Hotel Electronic Distribution and Global Distribution systems environment • Consistent record of delivery of solutions to ensure customer retention and grow customer satisfaction• Known for building successfully long lasting relationships with clients, vendors and colleagues • Capable of handling multiple tasks simultaneously and project management ensuring complex projects are effectively managed both internally and externally
Listed skills include Hotels, Hospitality Industry, Online Travel, Revenue Analysis, and 15 others.
Current workplace
Michaela Mueller's current company
Company context helps verify the profile and gives searchers a useful next step.
Derbysoft
10 roles · 25 years
Michaela Mueller work experience
A career timeline built from the work history available for this profile.
Client Manager
Director, Global Client Services
Dhisco, Inc.
Serve as the DHISCO strategic business partner responsible for revenue growth and operational KPIs to existing and large complex customers and partners Assess revenue and profit potential for all named customersLead all aspects of the relationship with the customer including contract renewals, communications, planning, education, problem resolution and othersProvide subject matter expertise to customers to ensure optimal product utilizationUnderstand the market landscape including technical development, market and industry trends, competitor strengths and weaknesses and customer requirementsMaintain a working knowledge of features, functionality and benefits for all DHISCO products and servicesProvide regular input into definition and requirements of all areas of product designConduct regular strategic business review meetings with all customersMaintain industry awareness and attend key industry events such as HEDNA, Travel Technology Show, ITB and World Travel Market to represent and promote the company to a wider industry network
Nov 2014 - Jan 2017
Client Services Director
Managing a portfolio of strategic hotel and OTA demand customers for reservation processing and internet booking services Serve as primary point of contact between clients and internal departments to identify opportunities for product development, drive adoption of core products & services to facilitate operational excellence and further client satisfactionDelivered customised training programmes to clientsFacilitate and coordinate client implementations of system upgrades and functionality enhancements to ensure timely implementation for client satisfaction
Jul 2014 - Oct 2014
Client Services Manager
Feb 2013 - Jun 2014
Service Delivery Manager -
Service Delivery Manager for Electronic Distribution and CRS with key German and UK online accounts and large CRS providers/hotel chains to manage on an operational basis.
Oct 2006 - Feb 2013
Account Manager
Increased ED transactions by 200%, UI transactions by 18% and revenue from Financial Services clients by 21% in 2005 within assigned account portfolio by maintaining 100% of client base and successfully negotiating contract renewalsEstablish action plans with managed accounts, implemented agreed marketing activities, IATA visits, RFPs and held regular quarterly performance reviews to ensure revenue and transaction growth were in line with regional and personal targetsPart of the ADS Best Practices Project Group to ensure ED Demand client issues were highlighted to and improved by Pegasus Supply clients and Pegasus ED Product Team
Feb 2002 - Sep 2006
Account Service Representative
Utell Hotels & Resorts / Pegasus Solutions
2002 - 2003
~1 yr
Product Manager - Leisure Sales
Product Manager for Leisure Sales, Niche segments like Merchant Marine, Students, Timeshare. Negotiated Pan European deals and set leisure strategy for European markets
Dec 1997 - Oct 2001
Sales Staff Assistant
Support for Outside Sales for all key accounts, preparing reports, analysis, admin support
Sep 1993 - Nov 1997
Team & coworkers
Colleagues at DerbySoft
Other employees you can reach at derbysoft.com. View company contacts for 249 employees →
RN
Rochelle Naquin
Colleague at DerbysoftDenton, Texas, United States
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DS
David Sutton
Colleague at DerbysoftAllen, Texas, United States
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PZ
Panos Zhu
Colleague at DerbysoftPudong, Shanghai, China
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DY
Drizzt Yang
Colleague at DerbysoftShanghai, China
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JW
Jojo Whitaker
Colleague at DerbysoftCairo, Egypt
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VM
Virginia Mitrovska
Colleague at DerbysoftBarcelona, Catalonia, Spain
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YD
Yuxin Ding
Colleague at DerbysoftUnited States
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TZ
Trina Zhang
Colleague at DerbysoftShanghai, China
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DC
David Chladek
Colleague at DerbysoftOrlando, Florida, United States
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杭
杭裕鑫
Colleague at DerbysoftShanghai, China
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Rochelle Naquin
Colleague at DerbysoftDenton, Texas, United States
View →
DS
David Sutton
Colleague at DerbysoftAllen, Texas, United States
View →
PZ
Panos Zhu
Colleague at DerbysoftPudong, Shanghai, China
View →
DY
Drizzt Yang
Colleague at DerbysoftShanghai, China
View →
JW
Jojo Whitaker
Colleague at DerbysoftCairo, Egypt
View →
VM
Virginia Mitrovska
Colleague at DerbysoftBarcelona, Catalonia, Spain
View →
YD
Yuxin Ding
Colleague at DerbysoftUnited States
View →
TZ
Trina Zhang
Colleague at DerbysoftShanghai, China
View →
DC
David Chladek
Colleague at DerbysoftOrlando, Florida, United States
View →
杭
杭裕鑫
Colleague at DerbysoftShanghai, China
View →
FAQ
Frequently asked questions about Michaela Mueller
Quick answers generated from the profile data available on this page.
What company does Michaela Mueller work for?
Michaela Mueller works for DerbySoft.
What is Michaela Mueller's role at DerbySoft?
Michaela Mueller is listed as Client Manager Team Lead at DerbySoft.
What is Michaela Mueller's email address?
AeroLeads has found 1 work email signal at @pegs.com for Michaela Mueller at DerbySoft.
What is Michaela Mueller's phone number?
AeroLeads has found 2 phone signal(s) with area code 793 for Michaela Mueller at DerbySoft.
Where is Michaela Mueller based?
Michaela Mueller is based in Carshalton, England, United Kingdom while working with DerbySoft.
What companies has Michaela Mueller worked for?
Michaela Mueller has worked for Derbysoft, Dhisco, Inc., Pegasus Solutions, Utell Hotels & Resorts / Pegasus Solutions, and Delta Air Lines.
Who are Michaela Mueller's colleagues at DerbySoft?
Michaela Mueller's colleagues at DerbySoft include Rochelle Naquin, David Sutton, Panos Zhu, Drizzt Yang, and Jojo Whitaker.
How can I contact Michaela Mueller?
You can use AeroLeads to view verified contact signals for Michaela Mueller at DerbySoft, including work email, phone, and LinkedIn data when available.
What skills is Michaela Mueller known for?
Michaela Mueller is listed with skills including Hotels, Hospitality Industry, Online Travel, Revenue Analysis, Tourism, Hospitality, Account Management, and Travel Technology.
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