The Enterprise Applications Manager is responsible for the program management and project implementation of enterprise essential software. This position is crucial to the successful operation of our core business processes and has frequent interactions with executive leadership of the organization. Recent experience and expertise:• Managed 3 separate company entities implementations of SAP ERP FICO, Assets, Materials Management• Managed 3 separate company entities implementations of UltiPro Human Capital Management (HR and Payroll, Recruitment, Onboarding, and Performance Management) • Automated several Human Resources processes through use of automated report generation in IBM Cognos Report Studio and Event Studio.• Re-implemented ADP eTime to be in compliance with complex Union and multi-state labor requirements.• Migrated new company acquisition from a legacy timekeeping system to new best of breed time product (UltiPro Time).• Migrated multiple companies from PingIdentity and Okta single sign-on products to Azure AD Premium.• Merged 5 on-premise intranet sites (3 on-premise SharePoint environments and 2 HTML based Intranets) to a consolidated Microsoft Office 365 SharePoint environment.• Assisted in the implementation of Concur Expense for corporate credit card expense reporting consolidating multiple business processes.• Led a project in our revenue recognition system to recapture over $1 million in unbilled revenue by focusing on SAP Business Objects report generation and improved system utilization.• Negotiated and reviewed software contracts.• Collaborated with department managers to improve business processes and increase adoption of enterprise systems and processes.The most satisfying part of my job is working with my team. I have had the privilege to manage and mentor some of Anchorage and Honolulu’s most talented IT professionals.

The Systems Analyst II uses available software tools and resources to solve business issues through analysis and design techniques. They also serve as a change agents by identifying organizational improvements and assisting the business to achieve maximum benefit from enterprise systems use and adoption. My job duties and accomplishments in this role are listed below:• Evaluate business opportunities in existing and potential software packages. • Implemented PingIdentity single sign-on (SSO) solution.• Deployed PTO tracking and allowance system to 300 employees• Re-implemented a logistics management system and worked with stakeholders on identifying business requirements and documenting these in detail for development staff.• Deployed a FAA approved safety system to various workgroups that have different safety reporting requirements.• Supported customer community in resolving software issues.• Schedule updates, testing, and production roll-out on several business critical applications.

Served as the front line of communication with the UAA community regarding IT related issues. Duties included network administration, software and hardware troubleshooting, and local application support. My job duties and accomplishments in this role are listed below:• Developed office workflow systems that increased efficiency and reduced Call Center workload. • Participated in discussions with system engineers evaluating new university IT systems and services. • Administered the Blackboard application by adding enrollments and repairing accounts through an Oracle database. • Managed Active Directory (AD) and lightweight directory access protocol (LDAP) accounts for students, staff, and faculty. • Consulted with clients under high stress, in a fast-paced environment.• Relayed information regarding network and system outages to the UAA community and local IT Engineers. • Resolved mail issues including POP, IMAP, and Exchange mail systems. Troubleshot CISCO VOIP phones, CallManager and Unity Voicemail in an integrated environment.

This position included coding a network application for the Crude Oil Coordinating Committee (COCC). Created increased oil tracking efficiency and savings to the company. Application required included ASP.net, Visual Basic, VBA, and C#.