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@ci.everett.wa.us
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Michael Weber is listed as Sr Cybersecurity Engineer - Cloud at Sound Transit, a company with 1190 employees, based in Sultan, Washington, United States. AeroLeads shows a work email signal at ci.everett.wa.us and a matched LinkedIn profile for Michael Weber.
Michael Weber previously worked as Cyber Security Analyst at City Of Everett, Wa and Senior Support Engineer at Flowroute Inc.. Michael Weber holds Master Of Science (M.S.), Cybersecurity from City University Of Seattle.
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AeroLeads found 1 current-domain work email signal for Michael Weber. Compare company email patterns before reaching out.
Since building my first computer (to game, of course), I have been obsessed with computer and information technology. Not so many years later, I love digging into issues, learning tried and true solutions, and then innovating when those solutions don't work. When extra help is needed, I feed off building and influencing teams, pulling from a plethora of expertise, to accomplish the task and improve the organization. Specialties: Unified CommunicationsAcademic: IT Management, Cybersecurity, Cloud
Listed skills include Technical Support, Windows, Windows 7, Software Installation, and 45 others.
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Everett, Washington, United States
Ensure cloud services align with security and compliance requirements.Manage user identities and access rights across city systems.Implement data retention and disposal policies to ensure compliance.Implement and maintain data classification policies and procedures.Respond to threats, alters, and incidents across enterprise networks.
Seattle, Washington, United States
Improved customer satisfaction scores by 15% by implementing a new support process and education changes, resulting in positive customer feedback and reduced resolution time.Led a team of junior support engineers, providing technical guidance and mentoring to improve their skillset and performance, resulting in a 30% reduction in escalations to the.
Lexington, Massachusetts, United States
Successfully resolved 100+ complex UC issues within the SLA timeframe, resulting in a 95% customer satisfaction rating.Implemented a new monitoring system for Microsoft Teams and SBC, resulting in a 25% reduction in downtime incidents.Provided expert technical support for a complex Microsoft Teams deployment for a multistate corporation, resolving over 100.
Glen Arm, Maryland, United States
Improved VoIP call quality and reduced downtime by implementing QoS policies and monitoring network performance, resulting in a 15% decrease in service tickets. Improved troubleshooting process for IP phones, clients, and voice carrier issues. Reduced troubleshooting time by 15% and increased customer satisfaction. Manage escalations and RMAs, with vendors.
Seattle, Washington, United States
Implemented best practices to identify and resolve technical issues quickly, resulting in a 25% reduction in the mean time to resolution (MTTR). Designed and implemented a new process for testing and deploying firmware updates for Skype for Business devices, resulting in a 50% reduction in firmware-related issues and ensuring that all devices were up to.
Eagan, Minnesota, United States
Successfully led the migration of a large enterprise client from legacy communication systems to Microsoft Teams, resulting in a 25% increase in employee productivity and a 30% reduction in communication-related issues.Reduced troubleshooting time by 50% through effective testing and documentation, ensuring high-quality technical services for.
Subcontract with Dell Datacenter Solutions (DCS) providing onsite troubleshooting, repairs, installations, and upgrades of Dell Servers for enterprise datacenters.
Seattle, WA
Deskside and network support for a re-IP project during Swedish/Providence merge. Remotely provide tier 1 and tier 2 support to a half dozen customers as Help Desk. Provide tier two desktop support at School Employees Credit Union of Washington (SECUWA)
Bellevue, WA
Manage a technical team responsible for the presentation and workflow of events and meetings, including technical support of network and hardware peripherals.
Renton, WA
Working for Dell at Boeing, providing break-fix and pro-active support for manufacturing line and fabrication machines.
Other employees you can reach at soundtransit.org. View company contacts for 1190 employees →
Abdul Naveed
Colleague at Sound Transit
Ellicott City, Maryland, United States, United States
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KC
Kevin Chung
Colleague at Sound Transit
Seattle, Washington, United States, United States
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SK
Supriya Kelkar, Aia Leed Ap, Dbia
Colleague at Sound Transit
Greater Seattle Area, United States
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DC
Denis Couch
Colleague at Sound Transit
Seattle, Washington, United States, United States
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LS
Lindsey Smiley
Colleague at Sound Transit
Seattle, Washington, United States, United States
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KD
Kennedy Dresh
Colleague at Sound Transit
Seattle, Washington, United States, United States
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RK
Ron Klein
Colleague at Sound Transit
United States, United States
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JS
Jake Seltveit
Colleague at Sound Transit
Renton, Washington, United States, United States
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ER
Erica Ricketts
Colleague at Sound Transit
Seattle, Washington, United States, United States
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DH
Deena Hill
Colleague at Sound Transit
Seattle, Washington, United States, United States
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Master of Science in Cybersecurity (MSCY) with a depth in Cyber Defense.
Activities and Societies: Phi Thetta KappaPresidents list.
Quick answers generated from the profile data available on this page.
Michael Weber works for Sound Transit.
Michael Weber is listed as Sr Cybersecurity Engineer - Cloud at Sound Transit.
AeroLeads has found 1 work email signal at @ci.everett.wa.us for Michael Weber at Sound Transit.
Michael Weber is based in Sultan, Washington, United States while working with Sound Transit.
Michael Weber has worked for Sound Transit, City Of Everett, Wa, Flowroute Inc., Integration Partners, and Enabling Technologies Corp.
Michael Weber's colleagues at Sound Transit include Abdul Naveed, Kevin Chung, Supriya Kelkar, Aia Leed Ap, Dbia, Denis Couch, and Lindsey Smiley.
You can use AeroLeads to view verified contact signals for Michael Weber at Sound Transit, including work email, phone, and LinkedIn data when available.
Michael Weber holds Master Of Science (M.S.), Cybersecurity from City University Of Seattle.
Michael Weber is listed with skills including Technical Support, Windows, Windows 7, Software Installation, Network Administration, Troubleshooting, Linux, and Active Directory.
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