Mike Webster Email & Phone Number

Saint Paul, MN, US

Review documents for electronic legal discovery to determine relevance and privilege among other factors. Redact documents as needed to preserve legal privilege, confidential information and personal information. Experience as a Team Lead and as a Case Analyst including communicating with clients and running reporting form them. Have assisted in early case.

Assist guests at Vikings games and Vikings hosted events with ticket issues including those using the Ticketmaster computer system. Provide guidance to the guest experience staff on how to best facilitate ticket scanning, customer service, and entrance to the stadium. Deliver exceptional customer service.

Sell tickets at Stadium events using the Ticketmaster system or event client systems. Distribute will call tickets. Assist guests with ticketing problems. Supervise the selling of ticket and assist ticket sellers as needed at major events.

Supervised the event security and usher staff and coordinate with event management to make sure all aspects of the event run smoothly at the Minneapolis Convention Center, TCF Bank Stadium, and H.H.H Metrodome.Promoted to command post security dispatcher. Conducted onsite training of new staff.Took the lead on customer service matters including complaints.

US Bank Stadium

Part of a team that supervised a staff of about 60 ticket takers at the main entrance of the stadium. I helped to ensure that guests have the best experience possible and that guest concerns and issues are resolved within stadium policies while still maintaining a positive guest experience as much as possible.

J.D., Law

Activities and Societies: Immigration Law Clinic

B.S., Political Science

Activities and Societies: President of MSU Super Fans, Pep Band Section Leader, National Residence Hall Honorary (NRHH) Society