Michael Batchelor Email & Phone Number

United States

Everett, Washington, United States

Boeing Chief Mechanic Office Product Development Lead for the X-66, an experimental demonstrator aircraft that will be produced under a partnership between NASA and the Boeing Company. Provide technical support with extensive knowledge of the MD90 airframe & systems, and providing on-site support to coordinating part removal and maintenance activities and development of the maintenance program for the NASA/Boeing X66 plane. Technical consulting and providing expertise and recommendations on the best way to support the modification and the flight test program NASA/Boeing X66 plane,

Everett, Washington, United States

• Research and development of new maintenance technologies associated with new products and airplanes that enhance the competitive advantage for both the Boeing Company and our Customers.• Advocates for customer operations/maintenance fields within the enterprise, develops technical performance standards and champions research and development of maintenance related technologies. Advises on regulatory matters and researches emergent technical issues. Acts as a key doer for aircraft maintenance vision• Determined to impact to production system mechanics, aircraft maintenance/operations of systems designs, tooling, facilities and supporting documents while acting as a liaison between the enterprise and customers on maintenance related issues and acting to improve customer processes. Acts as the face of Boeing Maintenance in sales/marketing efforts.

United States

Personnel on-site Vendor Analyst at selected OEMs ensuring and supporting the design, development, production, post-production and on-time delivery of commercial aircraft as well as temporary or frequently recurring on-site support at specific suppliers experiencing delivery or technical problems during production (or repair/overhaul) portions of the program.

United States

Provided oversight of aircraft production to ensure consistent delivery of a quality and conforming product to Southwest Airlines from the aircraft at Boeing. Responsible to ensure all schedule requirements within Southwest Airlines control are met. CAT III qualified for delivery of new aircraft being integrated into Southwest Airlines fleet.

Seattle, Washington, United States

Analyze and establish BCC Maintenance Reserve (MR) rates and recommended escalationsAdminister Maintenance Reserve claimsMaintain and report MR exposure levelsProject MR cashflows throughout the useful life of an assetSupport the BCC deal team by analyzing, forecasting and presenting aircraft configuration and technical data, status, and maintenance condition and report on risk and exposureAdvanced knowledge using aircraft technical data and working knowledge of FAA and global CAA regulations, aircraft maintenance requirements, aging aircraft safety rule, and cross-border aircraft transfers.

Renton, Wa

Airline Account Manager 737 Customer Quality , Serve as the quality customer interface and assist the customer throughout production and delivery on complex accounts, tasks and projects. Facilitate and lead resolution of customer concerns. Engage and lead stakeholders to ensure a positive customer experience. Lead in the identification and execution of improvement activities aimed at enhancing the customer experience and increasing efficiency.• Administer and Conduct Customer Reviews and Boeing Processes• Processing Rework-Customer Records in the Nonconformance Management (NCM) System (includes referring pickups to contracts). Negotiated Multi Million dollars deals with international customers and Government.• Sensitive to cultural differences and can adapt to the needs of multicultural audiences.• Customer Significant. Sensitive MRB Notification Customer Review Anticipation Process.• Monitor Contracts Negotiation Between Boeing and Customer• Keep the Communication Open to Better Negotiate Deals between Boeing and Customer.• Facilitated resolution of customer concerns. Working closely with multiple organizations/departments to assure they are aware of customer sensitivities, including any key cultural, political, and business issues.

Flightline Team Leader•Attained fast-track promotion to Team Leader within a year based on performance demonstrated as a flight line technician accomplishing tasks in a manner that decreased flow times •During time as lead stall dropped from over 10,000 labor hours per plane to below 4,000 labor hours.•Intermediate inspections went from over 300 hours to 150 hours due to process improvements. The process refined even further and inspections are getting accomplished at 60 hours consistently.•Took Stall from Last to First for the entire 787 Flight line based on IE customer metrics over a period of nine months which has never been accomplished in such a short time on the 787 program

Airlines/Aviation Consultant• Managed 24-hour Maintenance Operations program the charter airlines fleet of 4 MD83 aircraft. Supervised 12 employees; directed technical and workforce operations; ensured compliance with all FAA regulations. This was a government contracted charter for Immigration and Customs Enforcement (ICE).• Developed and implemented a parts inventory program by scheduling purchases and building positive relationships with select suppliers. Was able to improve on time performance substantially and alleviate cancellations due to parts shortages that saved the company lost revenue on an $8 million dollar Government contract.• Business conducted with a global view and strong international acumen and experience working with diverse people and teams. Provided on-site company representation & technical support to customers worldwide. • Built productive working relationships and cross functional partnerships with people from a variety of cultural backgrounds. Business conducted with a global view and strong international acumen and experience working with diverse people and teams. • Provided on-site company representation & technical support to customers worldwide. Experience directly or supporting airline maintenance operations

Miami/Fort Lauderdale Area

Tulsa, OK. San Francisco, CA. Washington Dulles International Airport, VA. NY Kennedy Airport, Miami International AirportKey Responsibilities: The positions held at American Airlines strengthened my ability to think strategically and quantitatively to find effective methods to overcome obstacles as a Technician and a Lead. Had the opportunity to develop these skills in areas such as maintenance management, operations, decision modeling and policy analysis in base heavy maintenance as well as four major line stations in American Airlines network over the last 22 years.•Was dispatched globally to evaluate and perform AOG maintenance (AOG Team) to facilitate ferry return to Overhaul Facility•Crew Chief oversight of Line and Base maintenance operations providing monitoring of deferred defects and rectification plans, on scheduled and accomplished work, preparation of visibility material and key metric tracking, resource allocation and monitoring and AOG support for 30 aircraft and 60 technicians on company fleet of Boeing 737-800, 767,757, and 777 aircraft at major domestic and international gateway cities.