Michael Betker

Michael Betker Email and Phone Number

Computer Hardware Professional
Michael Betker's Location
Houston, Texas, United States, United States
Michael Betker's Contact Details

Michael Betker personal email

About Michael Betker

Seeking a Help Desk position that will benefit from my skills. A Motivated, personable business professional with over 10 years PC experience and a successful talent for quickly mastering new technologies. Diplomatic and tactful with professionals and non-professionals at all levels. Flexible and versatile – able to maintain a sense of humor under pressure. Thrives in high pressure environments and has excellent team-building skills.Specialties: Break/FixServer Back-upImage CreationRemote AccessDell DesktopsCustomer Service Cell phone mgmnt Help DeskInventory ManagementRouters/SwitchesToshiba LaptopsPrinter Configuration

Michael Betker's Current Company Details

Computer Hardware Professional
Michael Betker Work Experience Details
  • Mastertile
    It Asset Mgr
    Mastertile Jun 2002 - Apr 2009
    • Provide PC hardware and software support via phone, remote diagnostics, and in person to in-house employees. Worked with end-users in analyzing, troubleshooting and resolving hardware/software and basic network support issues Installed, administered, and troubleshot computer hardware, software, and peripherals on site and remotely Built images of systems for deployment. Worked with other team members on support issues as needed Provided quality customer care in a fast and efficient manner Managed all copiers, faxes, printers and cel phones
  • Mastertile
    Desktop Support
    Mastertile Jun 2002 - Apr 2009
    Answer user inquiries regarding computer software or hardware operation to resolve problemsInstall and perform minor repairs to hardware, software, or peripheral equipment specificationsBuilt and maintained images of Dell systems for deployment in all company branch locations.Worked with other team members on support issues as needed both local and remote locationsManaged and networked all multi-function copiers, fax machines, printers and cell/BlackberryDaily and quarterly backups as well as server maintenance, and after hours emergency calls.Recommended schedules and performed PC hardware and peripheral equipment improvementsMaintained up-to-date inventory of hardware and software contracts
  • Logan College Of Chiropractic
    Desktop Support
    Logan College Of Chiropractic Mar 1999 - Jun 2002
    Acts as liaison with, and provides training and support to end users and staff on computer issues.Installed, configured, tested, maintained, monitored, and diagnosed end user workstation hardwarePerformed on-site analysis, and resolution of semi-complex PC problems for a variety of end users Received and responded to incoming calls, pages, and e-mails regarding PC or hardware problemsAssisted in preparing and maintaining procedures for reporting and monitoring PC performanceKeep records of purchases, sales, requisitions, software licenses and maintain inventory levels.Aided in development of business continuity and disaster recovery plans.Supported development and implementation of new computer projects and new hardware installations

Michael Betker Skills

Inventory Management

Michael Betker Education Details

  • Jefferson Hs
    Jefferson Hs
    Electronics

Frequently Asked Questions about Michael Betker

What is Michael Betker's role at the current company?

Michael Betker's current role is Computer Hardware Professional.

What is Michael Betker's email address?

Michael Betker's email address is mi****@****ail.com

What is Michael Betker's direct phone number?

Michael Betker's direct phone number is +128186*****

What schools did Michael Betker attend?

Michael Betker attended Jefferson Hs.

What skills is Michael Betker known for?

Michael Betker has skills like Inventory Management.

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