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Michael Boyt Email & Phone Number

Principal Product Manager at Talkdesk at Talkdesk
Location: Douglasville, Georgia, United States 10 work roles
1 work email found @talkdesk.com LinkedIn matched
3 data sources Profile completeness 71%

Contact Signals · 1 work email

Work email m****@talkdesk.com
LinkedIn Profile matched
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Current company
Role
Principal Product Manager at Talkdesk
Location
Douglasville, Georgia, United States
Company size

Who is Michael Boyt? Overview

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Quick answer

Michael Boyt is listed as Principal Product Manager at Talkdesk at Talkdesk, a company with 501 employees, based in Douglasville, Georgia, United States. AeroLeads shows a work email signal at talkdesk.com and a matched LinkedIn profile for Michael Boyt.

Michael Boyt previously worked as Principal Product Manager at Talkdesk and Senior Product Manager at Talkdesk.

Company email context

Email format at Talkdesk

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{first}.{last}@talkdesk.com
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AeroLeads found 1 current-domain work email signal for Michael Boyt. Compare company email patterns before reaching out.

Profile bio

About Michael Boyt

Dynamic and forward-thinking leader with a proven track record of successfully bringing innovative products to market. With extensive experience in Agile Development and Product Management, I have spearheaded the launch of groundbreaking solutions across multiple industries. From ideation to execution, I excel in leading cross-functional teams, conducting thorough market analysis, and defining product requirements to meet customer needs effectively. My strategic vision and hands-on approach have consistently driven product innovation, resulting in impactful solutions. With a passion for driving growth and delivering exceptional customer experiences, I thrive in environments where innovation and collaboration are paramount. Core Expertise• Product Management • Agile Methodology • Machine Learning• Zero to One • Workforce Management • Performance Management

Current workplace

Michael Boyt's current company

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Talkdesk
Talkdesk
Principal Product Manager at Talkdesk
San Francisco, CA
Website
Employees
501
AeroLeads page
10 roles · 20 years

Michael Boyt work experience

A career timeline built from the work history available for this profile.

Principal Product Manager

Current

San Francisco, CA, US

Manage a team of product managers responsible for 6 development teams, responsible for the development of our Workforce Management Software. Conduct regular customer feedback sessions, and manage the ongoing product roadmap and backlog.

Apr 2021 - Present

Senior Product Manager

San Francisco, CA, US

Manage the creation of a completely new WFM tool. Leading persona interviews to define our customer and their needs. Identify the backlog and deliver this new tool and manage its Early Access program, taking it from concept to Early Access and into a successful General Availablity go live.

Apr 2019 - Apr 2021

Customer Operations Program Manager

Cambridge, MA, US

Direct the work of a service delivery team responsible for managing international customer engagements. While supporting pre-sales initiatives for a Cloud-based SaaS Big Data analytics product and providing guidance on Business Consulting as well as driving key industry insights for Product Management, Sales, and Marketing teams.

Oct 2018 - Mar 2019

Program Manager Product Development

Cambridge, MA, US

Provide a key part of the Product Management team and responsible for the full range of activities which ensure the effectiveness and success of the OpenSpan Intelligence product suite. Passionate about enabling data to drive business objectives. Owning and driving features and market delivery for the flagship Intelligence product. Manage the backlog of.

Jun 2016 - Oct 2018

Product Owner

Alpharetta, GA, US

Provide a key part of the Product Management team and responsible for the full range of activities which ensure the effectiveness and success of the OpenSpan Intelligence product suite. Passionate about enabling data to drive business objectives. Owning and driving features and market delivery for the flagship Intelligence product. Manage the backlog of.

Mar 2015 - Jun 2016

Application Consultant

Melville, New York, US

Responsible for Designing and Training tailored solutions based on discovery processes to understand the business needs and goals of clients, work with the client to build the installed solution, and provide production support during the transition to a live production solution. Provide post production review, discuss the optimized solution, and deliver.

Mar 2011 - Mar 2015

Central Division Forecasting And Capacity Planning

Philadelphia, PA, US

Managed the forecasting process for the division’s various regional call centers, reported on Regional sites daily forecast accuracy, created short range (6week), mid-range (3 month) and Long term forecasting for all call centers in multiple regions within the Central division. Ensured proper recourses were secured via outsourcing support. Trained regional.

Sep 2010 - Mar 2011

Forecasting & Scheduling Supervisor

Philadelphia, PA, US

Managed the Atlanta Workforce team to ensure proper staff planning and real time operations of multi-skilled and multi-site call centers. Managed and updated long term and short term forecasting needs while monitoring staffing and outsourcing requirements. Supported the Central Division as a backup system administrator and Verint WFM subject matter expert..

Apr 2009 - Oct 2010

Senior Forecast & Capacity Planning Analyst

Atlanta, GA, US

Senior team member of a Strategic Operations Team consisting of Workforce Analysts and Reporting Analysts. Tasked to work with Senior Management in setting up multi-divisional KPI’s and long range strategic planning, and recommend tactical solutions.

Oct 2007 - Apr 2009

Reporting And Workforce Analyst

Atlanta, GA, US

  • During the early stages of WFM install and set up, developed and maintained headcount report, availability report, and RONA report for multiple departments. Launched a multi skilled team pilot and trained all agents.
  • Implemented company's first workforce management solution
  • Selected and trained a team of 4 to become Workforce Analysts
  • Maintained accurate forecasts (+/-5% Deviation) for multiple contact centers
  • Developed training materials for Workforce and CMS reporting system
  • Conducted Workforce and CMS training from Director Level to Phone Rep Level
2006 - 2007 ~1 yr
Team & coworkers

Colleagues at Talkdesk

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FAQ

Frequently asked questions about Michael Boyt

Quick answers generated from the profile data available on this page.

What company does Michael Boyt work for?

Michael Boyt works for Talkdesk.

What is Michael Boyt's role at Talkdesk?

Michael Boyt is listed as Principal Product Manager at Talkdesk at Talkdesk.

What is Michael Boyt's email address?

AeroLeads has found 1 work email signal at @talkdesk.com for Michael Boyt at Talkdesk.

Where is Michael Boyt based?

Michael Boyt is based in Douglasville, Georgia, United States while working with Talkdesk.

What companies has Michael Boyt worked for?

Michael Boyt has worked for Talkdesk, Pegasystems, Openspan - Now Pegasystems, Verint, and Comcast Cable.

Who are Michael Boyt's colleagues at Talkdesk?

Michael Boyt's colleagues at Talkdesk include Pax Panik (They/Them), Jason Koval, Ryan Jacobson, Simon Horrocks, and André Prata.

How can I contact Michael Boyt?

You can use AeroLeads to view verified contact signals for Michael Boyt at Talkdesk, including work email, phone, and LinkedIn data when available.

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