Michael Wright Email & Phone Number

Tallahassee, Florida, United States

Application QA in an Agile Scrum environment for the Division Of Early Learning/Department of Education

Tallahassee, Florida Area

Tallahassee, Florida Area

• Florida Medicaid Management Information System (FLMMIS)Cycle Monitor (CM) Team, Release and Testing Manager
• Managed a local and remote team, responsible for 24/7 monitoring and resolution of batch, online,/web and UNIX incidents to ensure SLA compliance and complete claims processing
• Performed employee reviews and made hiring decisions
• Documented and updated procedures and processes for the CM team
• Performed Disaster Recovery exercise to the satisfaction of AHCA
• Coordinated all release activities across multiple sub-systems, to ensure completeness and compliance

Tallahassee, Florida Area

Tested Healthcare Medical System used by the Florida Departmet of Health for medical history, claims and program reporting in an Agile environment. Developed new processes for improving test cases and scripting.

Tallahassee, Florida Area

Software Quality Assurance/testing of a web application for major state and local jurisdiction. Lead testing, test case management, defect management, trained other users, Load testing, Performance Testing, Black Box, White Box, regression, integration, coordinated UAT. Managed requirements for re-platform project, and worked with stakeholders to ensure a.

Tallahassee, Florida

Transportation Systems Sr. QA Analyst.Responsible for all levels of testing and quality assurance of products for transportation solution products for state and local governments.Test plan creation, test case development with requirements traceabilityDefect management tracking and reporting Lead off shore testing team for a high profile project.site.

Jacksonville, Florida Area

Fans Services Usher for the Jacksonville Suns, Minor League AA Affiliate of the Florida Marlins. Back to Back Southern League Champions 2009, 2010. Great place to see the stars of the future. Many great players have come through Jacksonville on their way to the Big Leagues.

Jacksonville, Florida Area

Development of test plans, test scripts, manual execution of tests, defect management, implementation, documentation, and training for Quest, Diamond, BPA (automated services), Client Letter, FEP Conversion, Claims Accuracy, Audit, ITS, and Blue Squared.Executed testing of the Standard Adjustment Process, a multi-million dollar project to standardize.

Developed and tested Legacy Claims and Common Check Writing applications, corrected production 835 file failures for HIPAA compliance, and supported changes for Legacy Claims processing. Performed end-to-end system tests, including ACS entry, claim adjudication, creation of Checks, Electronic Remittance Notifications, Remittance Advices, Explanation of.

Jacksonville, Florida Area

Supervised 15 Service Associates to ensure production and quality. Provided coaching and mentoring to support team members and increase motivation.Initiated changes to Access database to better utilize existing SAS reports for monitoring inventory. Consistently reduced inventory of over aged claims to exceed production goals.Developed working relationships.

Jacksonville, Florida Area

Successfully processed HMO claims for North GBU commercial contracts, and Medicare supplemental insurance product lines. Exceeded all quality and production standards. Solved healthcare provider and customer problems efficiently and in a timely manner. Educated members, healthcare providers, and representatives on new implemented process enhancements and.

Bachelor Of Arts (Ba), Music, Bassoon

Activities and Societies: Phi Mu Alpha, all aspects of music, Audio Engineering

Bs Coursework, Information Systems

Music- Bassoon

Activities and Societies: Phi Mu Alpha

Music - Bassoon