Michael Carroll Email & Phone Number

• Manage a team of 5 developers. Small company dictates I take on the responsibility of Development Manager, Product Manager, Technical Project Management, and Quality Assurance.
• Actively scoping out tasks and stories for a redesign of our entire product suite. This involves assisting the team in architectural and design discussions and decisions. Our redesign is being built within AWS to take.
• Jira and Slack administrator.
• Maintain Gantt-style development roadmap & project plans
• Our development team was recently awarded a patent based on one of my design ideas; a module within our Android application that shows jailers when to perform their compliancy (welfare) checks on locations and/or.

• Manage a team of Product Managers, each responsible for separate product lines. These product lines were each a result of company acquisitions.
• Roadmap and Resource Capacity Planning – Tracking the allocated development capacity for each of the product teams. Ensuring we had proper grooming, sprint planning, scheduling, and forecasting our roadmap. This gave.
• Providing high-level decision making to cross-functional teams across disparate product lines.
• Mentor Product Managers and assist in their cross-training efforts to ensure we have coverageand exposure to all of the product lines.

Woodbury, MN

• Responsible for providing leadership and direction to the Product Management and Quality Assurance teams to ensure entire product suite is cohesive and stable. Also responsible for recruiting qualified candidates..
• Implemented several new processes, including Sprint Cycles, Scrum, and Agile methodologies. This has allowed for more visibility of developmental items and more streamlined throughput.
• Championed proprietary deployment utility that resulted in a 75% reduction in application deployment costs.
• Mentored junior management and other staff
• Instituted a Quality Assurance department, which resulted in a 70% reduction in delivered defects.
• Improved collaboration between cross-functional teams. This included regular product reviews and discussions with sales, training, implementation, support, QA, upper management and ownership. This resulted in more.

Cedar Falls, Iowa

• Managed small team of Implementation Specialists providing Dev Ops services.
• Responsible for implementing and configuring full public safety suite of software.
• Work closely with end-users in a phone support role as well as on-site for many installations androutine maintenance
• Work closely with internal and external Project Managers, Development and users to ensure asmooth and functional implementation. This ensured a solid foundation in which the training staff could train from on through.

Waterloo, Iowa Area

· Led a software implementation team; also provided assistance to technical staff and Customer Service in understanding, maintaining, debugging and fixing of a variety of software and process issues.· Oversaw the implementation of roughly 15.Net-based RMS/JMS clients during a two-year span. This involved being on-site and ensuring that the project's.

· Solely responsible for developing plant-wide product tracking system (Access VBA) to meet manufacturing needs. This included building the product from the ground-up and working with many users to determine requirements. · Provided on-going development, maintenance and training of the software. · Software implementation resulted in easily-measurable cost.

Criminal Justice

Education record