General day to day management of picture frame fabricator/broker. Primary clients are art collectors, interior designers, home stagers, architects, galleries, art consultants, the hospitality trade, case goods showrooms. and picture frame dealers. Provide account management, sales and customer service functions. Implemented CRM and ERP functionalities.Work with galleries and artists to design art shows using a cohesive presentation to garner customer interest, increase sales and provide continuity over multiple events.Work with corporate clients to select artwork and frames to enhance office environments.Manage all aspects of purchasing, human resources, facilities and accounting functions. Process all financial transactions through to financial statements in Quickbooks.

Designed and implemented a consolidated system to track hazardous waste from inbound receipt to outbound disposal, with data flowing into the billing process, unifying multiple independent platforms, increasing accuracy of recordkeeping and reporting.Managed telecommunications functions, including a major technological upgrade on internal telephone systems integrating facilities in 4 states.

Installed computer & POS equipment on cruise ships to automate hotel, entertainment, food & beverage, and gift shop operations. Worked with users to identify changes, tailor software and distribute changes fleet-wide.

Managed IT operations.Designed and wrote experience reporting application for re-insurance brokerage.

Planned and managed software conversion for sales order entry, inventory, and accounts receivable functions. Wrote interface to upload ADP payroll data into company financials. Migrated systems from System/36 to AS/400. Coordinated complete move of data center to new building.

Managed information technology program comprising daily operations, system development, and billing/accounts receivable functions.Created programs and processes to streamline order entry, billing, and administrative processes.

Participated as a team member in functional cost studies of bankcard programs, the results of which were used to determine split of merchant discount fees between card issuers and merchant acquiring banks. Profit & loss data was also compiled and published to allow banks to self evaluate their bankcard departments profitability against peers.Published printed directory of card issuers, merchant acquiring banks and independent processing companies together with their functional contacts and technical information. Implemented optional electronic version.