Certified as Salesforce.com implementation consulant. Partnered with Salesforce.com to deliver CRM solution to many clients.Manage projects, including design, development and implementation of custom and package systems.Key expertise includes Project Management, Team Management, System Analysis, Design, Code Development & Review, Efficiency Testing, System Performance Improvement, and Implementation.

At Mitsubishi Motors, Siebel 7.5 implementation automated the Collections department and updated the call center.At Compuware Corporation established a Project Management Office (PMO). Performed project review of all local projects, to be sure the Paragon Plus Methodology is used to manage and deliver each project. At Toyota Motor Corporation for 6 months, plan developed to deploy a new IT system to all Lexus dealerships. Gathered business requirements and interviewed key business personnel. Documented solution that included process flows and procedures for Toyota fields services personnel to deploy new IT systemAt American Honda Motor, facilitated the designed of a custom Internet solution for their South American distributors.

At Worklife Benefits, interviewed majority of the United States sales force. Documented the Sales Force current state. Recommended and Documented a Sales Force Automation (SFA) solution.At mid-size law firm, assisted with a complex dispute brought by a client over the selection and installation of a customer relationship management software system.

Manage projects, including design, development and implementation of custom and package systems.Key expertise includes Project Management, Team Management, System Analysis, Design, Code Development & Review, Efficiency Testing, System Performance Improvement, and Implementation.

Project manager for sales force automation project. Directly responsible for evaluating and selecting a software solution to meet the objectives of the company. Assessed the existing sales cycle and determining the roles and responsibilities of the individuals involved. Planned, implemented and sold project to executives. Assembled together experienced professionals to deliver this project on time within budget. Direct responsibilities included project planning, requirements definition, software selection, rapid design and development, package modification, change management, code testing, training, pilot rollout implementation and support.

Designed sales efficiency/forecasting system, allowing sales personnel and management to track performance·Designed and developed a sales efficiency/forecasting system, allowing sales personnel and management to track performance.·Designed, developed and installed a production line data collection system.·Established a slab acquisition system allowing scheduling of production up to three weeks in advance, which resulted in a more profitable product and improved service to the customers·Primary support person for above, responding with quick, accurate diagnosis and remedy; each time a production line was down it directly resulted in a loss of thousands of dollars