Michael Diamond Email & Phone Number

New York, United States

- Led an 8-person global team at Google.org, delivering $3B annually in product donations to 300K nonprofits across 67 countries, shaping and executing the company’s in-kind giving strategy at scale.- Steered a company-wide AI shift, evolving nonprofit strategies and embedding AI into Google’s donated products to align with global and regional priorities, driving innovation in social impact.- Spearheaded return-to-office and hybrid work initiatives for Google.org’s NY team, building community through dynamic monthly events and impactful city-wide service engagements.

New York, United States

- Led a high-performing 20-person team across five U.S. offices, driving $XB in annual revenue for Google’s top 90 consumer, government, and media clients. Surpassed revenue targets and product adoption goals by delivering insights-driven, scalable solutions.- Pioneered a multi-tiered client service model for the Americas, achieving ~X% headcount efficiency while exceeding client KPIs and maintaining full revenue coverage through optimized use of Google and vendor resources.- Created and scaled a global Subject Matter Expertise program, delivering 500+ client consults, shaping ~40% of product features, and building best-in-class tools and training to elevate product expertise and client success worldwide.

New York, United States

- Built and scaled a global programmatic advertising specialist team from the ground up to over 150 FTEs, overseeing the hiring and management of 35 individual contributors across 10 client verticals.- Led a team of 12 Programmatic Account Strategists, increasing account coverage by 2.5X and driving $XM+ in quarterly revenue through strategic product education and the deployment of self-service solutions for clients.- Directed a global metrics working group, developing KPIs, insights tools, and tracking systems to enhance data accuracy, client success visibility, and team capacity planning, while also leading global initiatives in talent development, performance evaluation, and leadership growth.

New York, United States

- Delivered best-in-class analytical support for Google’s top 50 CPG, automotive, and media/entertainment clients, driving exceptional client success through quarterly business reviews, custom vertical analyses, and high-impact account insights.- Collaborated with sales leadership and account executives to secure $XM in data-driven pitches, leveraging insights on mobile, video, and programmatic direct opportunities to fuel significant strategic account growth.- Spearheaded Programmatic Immersion Days for senior stakeholders, forging stronger client relationships and unlocking incremental budgets, while empowering 180+ sales reps across the Americas with media efficiency training for DoubleClick Campaign Manager, solidifying Google’s market leadership.

New York, United States

- Developed and launched a global programmatic advertising resource hub with 5K users and 750+ monthly active users, providing a one-stop platform for Google Ads and DoubleClick resources and best practices - including DSP market intelligence program to equip sales teams for pitches and head-to-head tests, served as model for future product-focused hubs and increased internal efficiency by X%.- Led campaign strategy and execution for Google’s Partner Select premium video advertising program, launching X customers, generating $XM in incremental video revenue, and achieving 2-3x client KPI improvements; accelerated the development of advanced audience targeting and enhanced viewability features.- Partnered with Google’s customer success leadership to evaluate, hire, and scale India-based vendor teams, expanding them by X% to support account implementation, optimization, upselling, and troubleshooting, significantly enhancing regional customer support and driving a X% increase in customer satisfaction.

New York, United States

- Managed top-tier DoubleClick Bid Manager accounts for Mediacom (ad agency), delivering end-to-end programmatic strategy, campaign implementation, optimization, analysis, upselling, and troubleshooting, significantly enhancing client outcomes.- Drove 975% growth for a top agency account (consumer tech company), scaling quarterly revenue from $XK to $XM and transforming the agency into a core DoubleClick partner, earning an invitation to present at global business reviews on behalf of DoubleClick.- Streamlined account management processes by adopting vendor resources, significantly reducing time spent on executional tasks. Deployed best practice toolkits for campaign setup, optimization, and reporting, which improved efficiency, reduced turnaround times, and boosted client satisfaction.

New York, United States

- Achieved 90% YoY revenue growth and 200% YoY expansion for a top media & telecom account, winning business from rival DSPs and exceeding all revenue targets.- Developed scalable campaign setup processes for automotive clients, cutting errors and slashing time-to-launch, boosting operational efficiency.- Strengthened client and agency relationships through tailored in-person meetings, lunch & learns, and business reviews, driving deeper engagement and long-term partnerships.

New York, United States

- Owned portfolio of strategic advertisers buying search/content/mobile advertising across travel, pharmaceutical, financial services, and retail verticals; delivered 170% of revenue against quota.- Partnered with display account teams, search agency specialists and vertical insights team to develop and execute on account optimization strategies driving performance, revenue and advertiser satisfaction.- Developed relationships with agencies and direct clients through regular in-person meetings, calls and industry events; collaborated with internal partners and product teams to drive customer feedback and product innovation.

New York, United States

- Supported team of six Search Account Managers on accounts across all major verticals, assisting in all stages of campaign management including budgeting, bidding, keyword, ad copy and account structure strategy; helped team attain 138% of revenue against quota; top team in ASG for FY09.- Gained expertise on Bing, adCenter and full suite of analytics tools and editorial processes; won “Best of the Best” Assoc. SAM award for 2009, and achieved highest possible ranking among ASAMs in ASG.- Developed scalable process for SAMs and Managers to track and prioritize tasks based on bandwidth among associates to streamline workflow and increase proactive optimization opportunities for clients.

Dulles, Virginia, United States

- Selected as only intern in AOL Sports, working on three-person production team, managing 65-blogger network covering all major professional, college and alternative sports.- Developed organizational framework and editorial structure for the Fantasy FanHouse; researched, identified, recruited, and negotiated the hiring of top writing talent for fantasy sports coverage.- Created immediacy and impact for the site’s top stories by programming daily cross-promotional headline ticker, writing “FanHouse AM” memo sent to top sports executives, journalists and bloggers, and revamping FanHouse photo galleries with continuously updated images.

Dulles, Virginia, United States

- Directed development of FanHouse 1.0 on 10-person team responsible for design, marketing, and launch of sports blogging network providing real time user-generated; became AOL’s primary Sports property.- Researched, evaluated, recruited, and negotiated hiring of over 80 top fan bloggers covering NFL and college football, initiating the first major corporate endeavor to pay fan bloggers to write about their teams.

Washington, District Of Columbia, United States

- Principal author of WB global web consulting report on internationally diverse seven-person intern team.- Presentation to 50+ senior bank executives; recommendations adopted by WB trustees.

B.A., English Language & Literature (Honors Concentration)

Activities and Societies: Phi Beta Kappa Honors Society, Alpha Phi Omega - Blood Battle Chair, Michigan Service Coucil - Co-Founder.

H.S. Diploma