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@jgwentworth.com
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Michael Dowling is listed as Business Operational & Project Management Leader | Expertise in Debt Settlement, Consumer Credit, and Business Analysis | Driving Strategic Initiatives & Efficiencies at Century Support Services, a company with 102 employees, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at jgwentworth.com and a matched LinkedIn profile for Michael Dowling.
Michael Dowling previously worked as Debt Settlement Admin at Century Support Services and Debt Settlement Negotiator at Clearone Advantage. Michael Dowling holds Bachelor Of Science, Business Administration, General Business from Drexel University.
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AeroLeads found 1 current-domain work email signal for Michael Dowling. Compare company email patterns before reaching out.
Results-driven professional with a proven track record in financial services, debt settlement, and customer relationship management. My expertise lies in transforming complex challenges into strategic solutions, consistently exceeding performance metrics and driving business improvements.Key Strengths:• Process & Technology Optimization• Project Management & Cross-Functional Collaboration• Strategic Negotiation & Conflict Resolution• Stakeholder Engagement & Relationship BuildingThroughout my career, I've honed my skills in the debt settlement and personal loan industry, managing high-stakes accounts and optimizing business processes. I've consistently achieved outstanding results, including:• Solidified agreements with major creditors to resolve $1M+ in delinquent accounts monthly, including medical debts.• Created and tested 500 underwriting scenarios, performed break-fix testing and debugging.• Streamlined settlement and negotiation processes resulting in $200K in revenue.• Consistently exceed department quality metrics achieving 98% quality rating.My leadership experience includes training and mentoring teams, fostering a culture of continuous improvement and process excellence. I collaborate closely with cross-functional teams to automate processes and optimize operations, resulting in significant revenue gains.Skilled in project management and internal communications, I leverage critical thinking to identify and implement process and technology enhancements. My technical proficiency spans multiple platforms, ensuring effective data management and stakeholder engagement.I'm constantly expanding my skill set to stay at the forefront of technological advancements in business operations. I thrive on applying innovative solutions to complex business challenges, driving operational excellence. I am passionate about applying my strategic insights and strong leadership abilities to deliver exceptional results in fast-paced environments. I'm always open to connecting with like-minded professionals to discuss best practices in business operations, project management, and technology integration. Let's connect and explore how we can drive efficiency and innovation in today's dynamic business landscape!
Listed skills include Microsoft Office, Customer Service, Crm, Social Media, and 8 others.
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North Huntingdon, Pennsylvania, United States (Remote)
In my current role, I enroll customers in a Debt Settlement Program Acceleration Loan (PAL), guiding them through their financial challenges and clearly explaining the program’s requirements and impact. I work closely with clients to assess their financial situation and explore solutions to reduce their debt through structured payments.
Baltimore, Maryland, United States (Remote)
As a Debt Settlement Negotiator, I focused on negotiating settlements for delinquent accounts. I educated clients on settlement options, ensured compliance with regulations, and managed documentation and authorizations. My negotiations with creditors were key to resolving clients' financial challenges.
Wilmington, Delaware, United States (Remote)
At BestEgg, I handled the enrollment and management of clients in debt programs, managed receivables, and ensured compliance with department metrics. I also provided operational insights to streamline processes, enhance teamwork, and improve department performance.
In this role, I assessed clients’ financial situations and negotiated settlements with major creditors. I consistently met monthly production goals while managing extensive client and account databases, ensuring settlements aligned with company guidelines.
Greater Philadelphia Area
At ReThink Direct, I developed and implemented sales strategies, trained new sales representatives, and led a team of marketing and sales associates. My focus was on improving team performance, managing sales territories, and fostering a collaborative environment.
Other employees you can reach at centuryss.com. View company contacts for 102 employees →
Brant Petree
Colleague at Century Support Services
Irwin, Pennsylvania, United States, United States
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Andrew Bascom
Colleague at Century Support Services
Buffalo, New York, United States, United States
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Sean Joyce
Colleague at Century Support Services
Atkinson, New Hampshire, United States, United States
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Olivia Lewis
Colleague at Century Support Services
Latrobe, Pennsylvania, United States, United States
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Kimberly Gasparro
Colleague at Century Support Services
Irwin, Pennsylvania, United States, United States
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Laxmi Sri
Colleague at Century Support Services
Anoka, Minnesota, United States, United States
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Marissa Wright
Colleague at Century Support Services
Buffalo-Niagara Falls Area, United States
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Michael Gromley
Colleague at Century Support Services
New Kensington, Pennsylvania, United States, United States
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Kaley Tomas
Colleague at Century Support Services
Calumet City, Illinois, United States, United States
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Katrina Sperry
Colleague at Century Support Services
Greater Pittsburgh Region, United States
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Quick answers generated from the profile data available on this page.
Michael Dowling works for Century Support Services.
Michael Dowling is listed as Business Operational & Project Management Leader | Expertise in Debt Settlement, Consumer Credit, and Business Analysis | Driving Strategic Initiatives & Efficiencies at Century Support Services.
AeroLeads has found 1 work email signal at @jgwentworth.com for Michael Dowling at Century Support Services.
Michael Dowling is based in Philadelphia, Pennsylvania, United States while working with Century Support Services.
Michael Dowling has worked for Century Support Services, Clearone Advantage, Best Egg, Jg Wentworth, and Rethink Direct.
Michael Dowling's colleagues at Century Support Services include Brant Petree, Andrew Bascom, Sean Joyce, Olivia Lewis, and Kimberly Gasparro.
You can use AeroLeads to view verified contact signals for Michael Dowling at Century Support Services, including work email, phone, and LinkedIn data when available.
Michael Dowling holds Bachelor Of Science, Business Administration, General Business from Drexel University.
Michael Dowling is listed with skills including Microsoft Office, Customer Service, Crm, Social Media, Marketing, Seo, Lead Generation, and Industry Research.
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