- Established business to offer IT resolutions to businesses through remote monitoring and troubleshooting issues ensuring security and compliance- Provide support to businesses on and offline offering support through cloud-based services in addition to data centers and service customers with reactive support with all their business technology

Virtualized and standardized The Wenatchee World’s IT infrastructure incorporating an innovative approach, and utilizing cutting-edge technology within the constraints of set deadlines, without detriment to business operations.

- Achieved the securement of finances in cohesion with corporations and in-kind donors and managed the entertainment activities for the Chelan County Fair

- Acted as Sub-Contractor for Microsoft, Qunicy, WA, under IES and maintained the supervision and direction of 25 employees to install and certify fiber-optic network to datacenter specification for phase two DC- Conducted high profile business development to secure private and federal IT contracts including the Department of Homeland Security, Chase/WAMU, SEARS Rosebuck Corp., Subway and Ace Hardware- Installed new Cisco 3845 network routers with integrated 48 port switches and Liebert GXT2 online UPS units with Liebert Micro PODs for 12 WAMU/Chase branches- Managed and facilitated the out-of-hours helpdesk in coordination with branch managers of WAMU/Chase- Directed the management of WAMU/Chase helpdesk coordination for system take down, replacement and configuration of live systems, including ADT notification and Verizon T1 integration- Provided network and hardware support for international airports and federal building IT infrastructure on behalf of Unites States Transportation Security Administration and United States Customs Department- Managed and maintained department networks and hardware for Microsoft Server and Windows environments and Lotus collaboration software suite on behalf of Unites States Forest Service- Acted as Break Technician for United States Department of Agriculture for AS 400 Server Systems and hardware- Provided IT support and management to numerous small businesses, restaurants, bakeries and retail stores- Implemented point of sale terminals, maintained HIPAA compliance and provided compliance issue resolutions- Maintained mission critical networks (NOC/DC) and computer Intranet systems for over 250 clients based on Microsoft Windows Server environments (Exchange, SharePoint, Server 2008 ), Apple OS X Server, Apple OS X workstations and SQL databases