Michael Garner Email and Phone Number
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Skilled in the development and execution of high-performance, high-value technical pre-sales and post-sales support staff. Extensive experience in the implementation of infrastructure and process to help drive sales and technical team results. Experienced in all aspects of technical sales lifecycles, from initial business and technical qualification through implementation and knowledge transfer to both the customer and internal business units.An excellent communicator who is able to transform product capabilities into customer solutions. Strong networking, telecommunications and software implementation background with a proven ability to build and lead creative, focused technical teams.Core competencies include:* Leading and mentoring technical teams* Product and solution delivery lifecycle management* Strong organization skills* Staff education and development* Technical architecture and integration
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Vice President, Customer Success, Automotive Business UnitAeris Iot Saas Aug 2023 - Present -
Head Of Global Services – AutomotiveAeris Communications Mar 2020 - Aug 2023Manage the presales engineering, technical account management and service delivery teams for the Aeris automotive OEM portfolio.
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Head Of Global Services – IotAeris Communications Oct 2016 - Mar 2020Manage the presales engineering, solutions architecture and IoT device management teams for the Aeris IoT business unit.
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Sr. Solutions Director, Global Services PlatformAeris Communications Aug 2012 - Oct 2016Manage the sales engineering and solutions architecture teams for the Aeris Global Services Platform IoT, offering an advanced IoT management solution for mobile operators.
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Director Of Customer SolutionsAeris Communications Jul 2008 - Sep 2012Provide technical account management for strategic partners. Primarily focused on Aeris Utility partners who provide intelligent power management products and services to commercial, industrial and residential consumers.Work closely with product management staff to gather requirements, validate concepts and proof of concepts to refine the product offering and define the future product roadmap. Implemented sales engineering program design to identify technical information gaps which were impeding sales and to acquire or develop the necessary collateral. Developed new presentations to simplify and streamline the knowledge transfer necessary for customers to implement their products within the Aeris network framework.
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Director, Professional ServicesVisionael Corporation Jan 1998 - 2008Managed a global team of Solution Consultants and trainers. Held full P&L and operational responsibility for all service related activity and facilitated 400% growth in service revenue. Implemented project control and accountability process and procedures. Managed short-term staff requirements by creatively augmenting internal staff with 3rd party contractors. Coordinated efforts with the sales organization to provide customers with a comprehensive solution consisting of product, services, training and support. Led the team efforts in scoping, planning and executing implementaiton engagements. -
District Manager, Technical ServicesOptimal Networks Jan 1997 - Dec 1997Managed technical sales and support for the central North America sales district. Provided pre-sales technical support and post-sales product consulting services. Delivered end-user training. Technical account management for major accounts.
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Network ArchitectMadge Networks Jul 1992 - Dec 1996Founding member of the Madge Network Professional Services Group. Led the team in the development of product related services and service delivery tools, processes and methodologies. Prior to Network architects, performed as a pre-sales Systems Engineer, supporting a distributed sales team consisting of four sales offices throughout the Mid-Western states. Our team consistently lead the company in both sales and customer satisfaction. Led the expansion of the pre-sales staff by recruiting and training new pre-sales system engineers. Developed and organized the technical account management process. -
PresidentGarner And Associates 1987 - 1992
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Programming ManagerLaney Systems Inc 1982 - 1987
Michael Garner Education Details
Frequently Asked Questions about Michael Garner
What company does Michael Garner work for?
Michael Garner works for Aeris Iot Saas
What is Michael Garner's role at the current company?
Michael Garner's current role is VP Customer Success - Automotive.
What is Michael Garner's email address?
Michael Garner's email address is mi****@****ris.net
What is Michael Garner's direct phone number?
Michael Garner's direct phone number is +121421*****
What schools did Michael Garner attend?
Michael Garner attended Harding University.
Who are Michael Garner's colleagues?
Michael Garner's colleagues are Ayush Singh, Mohit Sharma, Jerry Kim, Norimasa Miyagawa, Chris Haag, Gaurav Jain, Iulian Dinu.
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Michael Garner
Los Angeles, Ca1greendot.org -
Michael Garner
Greater Birmingham, Alabama Area -
Michael Garner
Gilbert, Az6gcu.edu, fidelistc.com, gce.com, yahoo.com, nationalgeographic.com, nationalgeographic.com1 (602) 6XXXXXXX
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Michael Garner
New York, Ny -
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