Michael G. Email & Phone Number

Greater San Diego Area

• Execute operational tasks within company procedures to mitigate shrink and stayed continuously under 1% shrink, ranking #2 in my district.
• Interviewed and hired prospective employees according to team needs.
• Analyzed sales results and key performance indicators to locate performance gaps and implement process improvements. Ranked #6 in Market for leaderboard rankings measuring 6 KPI’s for 2023.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Launched Costco initiative to open the fourth T-Mobile stand-alone location in the nation within Costco. Help build SOP for future location launches.
• Assisted in recruiting, hiring, and training of team members. Managed a team of up to 24 employees in the two locations I simultaneously led.

Southern California

• Hired 54 employees in 5 months with a 96% training graduation and 6-month retention.
• Supervised and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
• Developed, administered, and evaluated applicant tests through Kenexa and workday.
• Identified staff vacancies and recruited, interviewed, and hired applicants in 5 districts across the southern California market.
• Developed strong candidate pipelines by leveraging social media, job boards, and networking events. Held 2 hiring fairs for inland empire markets resulting in 23 employees hired and retained.
• Met with managers in person and virtually to discuss vacancies, applicant qualifications, and characteristics of top candidates.

San Diego, California, United States

• Multi-unit leadership role supporting Merger and Acquisition.
• Gathered data pertaining to customer needs to identify, predict, interpret, and evaluate system requirements for 13 locations in San Diego.
• Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.
• Developed departmental objectives, policies, procedures, and strategies.
• Trained team members on new tools and techniques for efficient integration management of Sprint brand.

Greater San Diego Area

• Took location from concept to realization launching 5th location in California in August 2010.
• Trained and developed a team to execute mobile store vision, delivering an unbiased experience in resolving customer's wireless needs.
• Executed sales and operational activities, producing results that met or exceeded business plan achieving 103% to PNL goal in first 90 days.
• Established and maintained proactive human resource functions, complying with labor regulations.
• Recruited team members for maintaining adequate staffing levels according to projected sales.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree, Economics