Michael Mayer Email and Phone Number
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Accomplished IT and Sales Executive with over 15 years of combined experience in driving strategic sales, digital product management, customer service, and security operations. Adept at team leadership and passionate about fostering employee development. Demonstrated success in exceeding financial targets, enhancing customer and corporate relationships, and establishing a strong industry presence. Proficient in cross-functional leadership and relationship-building, underpinned by effective and confident communication skills.Sales Management specializing in strategic sales, account management, business development, and relationship cultivation. With a keen focus on listening and understanding client needs, I have consistently achieved outstanding results in sales and customer satisfaction. My track record speaks to my ability to nurture lasting connections and drive revenue growth.Seasoned IT Leader with extensive expertise in infrastructure support, end user technology, software management, and security operations. My experience spans diverse sectors, including corporate headquarters, manufacturing, and sales/marketing. I lead a globally diverse team while staying committed to fostering a people-centric culture, promoting a positive attitude, and cultivating a collaborative atmosphere within the organization.
Schindler Elevator Corporation (U.S.)
View- Website:
- schindler.com
- Employees:
- 5035
-
General ManagerSchindler Elevator Corporation (U.S.)Charlotte, Nc, Us -
It Director - Cyber SecuritySealed Air Corporation Nov 2023 - PresentCharlotte, North Carolina, United StatesChampioning the successful execution of cyber security projects, focusing on clear communication, user experience, and efficient outcomes.● Serve as the primary communication liaison for the Global Information Security Team across all IT groups and corporate communications, ensuring a positive user experience and timely delivery● Drive the integration and implementation of GenAI and AI solutions, in M365 and SIEM environments, enhancing operational efficiency and user engagement● Efficiently manage the Security Operations Center (SOC), overseeing over 8,750 investigations and 1,900 escalations annually, maintaining an impeccable record of zero cyber incidents● Act as the central implementation lead for the GIS Team, coordinating across IT groups to ensure seamless user experience and prompt delivery -
It Director - Global Shared Services, Security OperationsSealed Air Corporation Mar 2022 - Jan 2024Charlotte, NcManaged a team of 10 FTEs and ~12 Contractors for global support across cloud infrastructure, security, and IT incident mgmt● Responsible for monthly updates to IT Leadership focusing on KPIs ● Successfully implemented and managed the Security Operations Center (SOC) through external vendors, establishing robust communications to improve security monitoring and response● Directed strategic patching and upgrades, achieving an 80% reduction in risk through targeted vulnerability management● Led the team to achieve an 86% reduction in obsolete OS, significantly lowering associated risk factors● Enhanced IT operations by leading incident resolution and problem management -
It Director - End User Experience - AmericasSealed Air Corporation Apr 2020 - Mar 2022Charlotte, North Carolina, United StatesLed a management team of 3; with >50 IT professionals supporting over 10,000 employees across 75 sites across North, Central and South America● Championed client engagement and direct communication, aligning end-user services with corporate strategy to boost client satisfaction● Managed a comprehensive hardware strategy, overseeing a mix of new purchases and lease programs for PC refreshes, handling an annual spend of ~$1.5 million● Led a team managing ~1,300 monthly tickets, significantly reducing open and aging tickets by over 50% through root cause analysis and knowledge sharing● Spearheaded the corporate remote work policy during the pandemic, ensuring business continuity through strategic use of Microsoft platforms and technologies -
Digital Product ManagerSealed Air Corporation Jul 2018 - Apr 2020Charlotte, North Carolina AreaLed a SaaS Data Analytics platform development, focusing on customer-driven solutions to enhance equipment efficiency, yield, and reduce downtime● Responsible for new product development, value roadmap, go to market strategy, competitive analysis, product life-cycle management and partnerships● Prioritize and organize numerous projects across multiple teams in a fast-paced, agile environment. ● Gather insights and user feedback to inform future enhancements to the product, and present that feedback to the development team and leadership● Lead a team of 10 with prioritized feature backlog and design elements to be developed and delivered to internal and external customers. -
Strategic InnovatorSealed Air Corporation Oct 2017 - Jul 2018Charlotte, North CarolinaLed Discovery and Framing process to help develop and iterate product roadmaps, with clear tactical backlog and strategic backlog for digital product solutions● Pioneered new business models and digital strategies, ensuring innovative solutions align with customer value creation and market demands● Fostered key customer relationships, driving the adoption of new technologies and helping businesses understand the impact of digital solutions with sales engagement as my area of focus● Led customer engagement initiatives, including rapid prototyping, to focus on value generation and assess product potential from design to development -
Branch Manager, CharlotteThyssenkrupp Elevator Corporation Oct 2015 - Oct 2017Charlotte, North CarolinaManaged the branch’s 41 employees, 900+ customers, financial obligations, and $11M sales revenue● Grew the Charlotte Branch from bottom 15% in NA to a top 3 Branch in 2 yrs. based on Revenue growth and increased branch service base by 10%● In charge of the Southeast Region’s STEP and TOPS college trainee programs● Design and present all marketing and sales initiatives for the branch● Prepare and deliver all monthly KPIs, Growth Reports, and Annual Budget presentations● Serve as Office Safety Director, responsible for all safety training and safety committee meetings● Successfully piloted numerous digital and process driven initiatives including: MAX, Hololens, Destination Dispatch Agile, and iPhone/Tablet Rollout for field employees● Participated in TKtalents, an advanced training program for select nominated employees● Completed Eagle Sales training and Eagle Managers training by Sales Performance International -
Branch Manager, GreenvilleThyssenkrupp Elevator Corporation Jun 2012 - Oct 2015Greenville, ScManaged the branch’s 18 employees, 400+ customers, financial obligations, and $6M sales revenue portfolio● Facilitated branch rating growth from 22nd place to 2nd place in the National League Standings in 2 yrs. and increased branch service base by over 20% ● Top 10 Sales Representative for the East Region in 2013 and 2014, placing in both Service and Repair● Participated on the Sales Committee at the Georgia Tech Research Innovation Center, a collaboration of nominated individuals selected to create new products and solutions● Successfully piloted and revised designs and security solutions for Destination Dispatch kiosks.● Selected to the team to plan Thyssenkrupp’s adoption and implementation of CRM software -
Account ManagerThyssenkrupp Elevator Corporation Jan 2010 - Jun 2012Charleston, South CarolinaManaged all 250+ customer accounts and sales goals for the remote office, a subset of the Savannah branch• Top 25 Sales Representative for the Southeast Region in 2010 and 2011, placing in both Service and Repair• Worked directly with building owners, managers and chief engineers• Gained responsibility for all accounts receivable • Completed Achieve Global SSD III and Customer Centric Sales training -
Sales RepresentativeThyssenkrupp Elevator Dec 2008 - Dec 2009Greensboro/Winston-Salem, North Carolina AreaSold service contracts, repairs, and full modernizations to customers with existing elevators and managed territory with 200+ customers.• Top 25 Sales Representative for the Southeast Region in 2009, placing within the first year• Expedited initial field training from the expected 6-month training to a more efficient 3-month training• Completed Achieve Global SSD I and SSD II Sales training
Michael Mayer Skills
Michael Mayer Education Details
Frequently Asked Questions about Michael Mayer
What company does Michael Mayer work for?
Michael Mayer works for Schindler Elevator Corporation (U.s.)
What is Michael Mayer's role at the current company?
Michael Mayer's current role is General Manager.
What is Michael Mayer's email address?
Michael Mayer's email address is ma****@****upp.com
What schools did Michael Mayer attend?
Michael Mayer attended University Of South Carolina-Columbia.
What skills is Michael Mayer known for?
Michael Mayer has skills like Sales Management, Account Management, Contract Negotiation, Team Building, New Business Development, Management, Sales, Leadership, Customer Service, Budgets, Purchasing, Negotiation.
Who are Michael Mayer's colleagues?
Michael Mayer's colleagues are Pardeep Yadav, Andy Yip, Ambrož Vidergar, Keith Sisson, Suresh P, Mustafa Rangwalla, Ahmed Mohamed Abdallah.
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Michael Mayer
Burlingame, Ca1yahoo.com -
Michael Mayer
Greater Boston4servicenow.com, gmail.com, gmail.com, zuora.com2 +140850XXXXX
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Austin, Tx3gmail.com, tallyenergy.com, aloxy.io -
Michael Mayer
New York, Ny
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