Michael Hunter Email & Phone Number

Aberdeen, MD, US

Phoenix, Arizona, United States

• Install and Maintain HPE equipment at a customer site
• Hardware repairs, software installation and patching assistance
• Apply advanced technical knowledge to operate many technology areas (server administration, technical security management, performance management, HPC management) or customer groups that are critical or high- risk
• Integrate technical knowledge and business understanding to create solutions for customers
• Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
• Assist in managing delivery of support solutions

Tempe, AZ

• Interacted with multiple online systems to analyze and research writs, levies & attachments to determine the specific course of action.
• Deployed various methods for validating data, processing, pledging, and releasing customer accounts; developed an understanding of legal documents and laws throughout the various states.
• Considered a subject matter expert regarding operational issues related to processes and a part of the back-up team and Team Lead.

Chandler, AZ

• Provided daily operational support to the loan servicing department including mail, checks, loan files, faxes, correspondence, and e-mail to insure correct and efficient processing of insurance settlement checks and.
• Trained and developed 8 new team members of the daily workflow and the procedure in escalating unresolved and unusual issues.

Forbes Field, Topeka, KS

• Led over 20 preflight briefings for pilots, provided inflight advisory services, and scheduled then dispatched assigned aircraft and aircrew members; also traveled to various locations to conduct field training.
• Provided ongoing coaching and development training for 13 personnel as well as reviewed logged data for pilot’s flight plans accuracy.
• Supervised the processes pertaining to all flight clearances and safeguarded classified flight records to distribute to assigned flight operatives.

Quantico, VA

• Proofread correspondence for format and content and advised individuals when drafting letters regarding administrative and clerical matters; verified 20 personnel records were up to date.
• Trained 20 team members understanding policy, procedures, and processes of daily assignments.
• Developed training manuals for senior leadership who conducted monthly classroom training.
• Supervised the team and duties upon the absence of senior leadership and conducted periodic travel to the Pentagon to observe various military briefings.