Michael Hunter Email & Phone Number

Aberdeen, Md, Us

Phoenix, Arizona, United States

• Install and Maintain HPE equipment at a customer site• Hardware repairs, software installation and patching assistance• Apply advanced technical knowledge to operate many technology areas (server administration, technical security management, performance management, HPC management) or customer groups that are critical or high- risk• Integrate technical knowledge and business understanding to create solutions for customers• Proactively and reactively look for solutions to prevent problems from occurring in team/technology area• Assist in managing delivery of support solutions• Perform hardware repairs and maintenance on all equipment. This would include DIMM, Processor, disk, and various other parts replacements. Also requires obtaining water samples.

Tempe, Az

• Interacted with multiple online systems to analyze and research writs, levies & attachments to determine the specific course of action.• Deployed various methods for validating data, processing, pledging, and releasing customer accounts; developed an understanding of legal documents and laws throughout the various states.• Considered a subject matter expert regarding operational issues related to processes and a part of the back-up team and Team Lead.

Chandler, Az

• Provided daily operational support to the loan servicing department including mail, checks, loan files, faxes, correspondence, and e-mail to insure correct and efficient processing of insurance settlement checks and then imported and entered customer data.• Trained and developed 8 new team members of the daily workflow and the procedure in escalating unresolved and unusual issues.

Forbes Field, Topeka, Ks

• Led over 20 preflight briefings for pilots, provided inflight advisory services, and scheduled then dispatched assigned aircraft and aircrew members; also traveled to various locations to conduct field training exercises.• Provided ongoing coaching and development training for 13 personnel as well as reviewed logged data for pilot’s flight plans accuracy.• Supervised the processes pertaining to all flight clearances and safeguarded classified flight records to distribute to assigned flight operatives.

Quantico, Va

• Proofread correspondence for format and content and advised individuals when drafting letters regarding administrative and clerical matters; verified 20 personnel records were up to date.• Trained 20 team members understanding policy, procedures, and processes of daily assignments.• Developed training manuals for senior leadership who conducted monthly classroom training.• Supervised the team and duties upon the absence of senior leadership and conducted periodic travel to the Pentagon to observe various military briefings.