Michael Dillon Email & Phone Number

Experienced IT professional with over a decade of expertise spanning desktop support, help desk supervision, PC refresh project leadership, and customer care. Throughout my career, I've showcased a commitment to ensuring seamless technological operations, offering top-tier support to end-users across diverse industries and platforms. My roles at prominent organizations like Cuhaci & Peterson and Saint Vincent's Catholic Medical Centers have fortified my skills in technical assistance, proactive problem resolution and client satisfaction. With a background in supporting both local and remote teams, I've played instrumental roles in large-scale projects such as company-wide system upgrades and disaster recovery. As a dedicated IT specialist, I continually embrace opportunities to leverage technology for organizational success, seeking roles that challenge and allow me to contribute meaningfully to business objectives.

• 

  Kaplan University

  Summa Cum Laude