Michael Duncan Email & Phone Number

United States

I am current RSE for Commvault backup system customers•Commvault backup implementation on different platforms, and integrations on different OS•Well versed with deduplication, Aux copy, CommCell migration and Data Aging.•Assisted in managing and maintaining IT infrastructure.•Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.•Worked with Development team and CV back line support to delivery software hot fixes and improvements.•Performed system checks.•Managing 4 COMM servers with nearly 2000 databases like Oracle, MSSQL, MYSQL, SYBASE and SAP Oracle. Managing other IDAs like FS, NAS, SNAP, and Exchange servers.•Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.•Help To deliver a POC of a fully automated One Touch BMR system for a clean room project.•Created missing processes, and documentation for end client multitenant environments.•Help Resolve Trouble servers for multitenant environments migrations process former backup software.•Deploy a New Mixture of OS and storage backups system agents.•Deploy a HSX multi node system and Resolved issues with former Deployment of HSX nodes by customer.

Us

• Deploy a Commvault backup 11 version environment.• Update and created missing processes, and documentation.• Tune and Deploy New Linux Media agent. • Library & drive configuration and tape management using vault track policy• Mange over 100 windows media agents • Trouble Shoot NetApp, EMC, and storage back along with NDMP.• Data base setup and configuration SQL, DB2, RAC, ORACLE,• Commvault backup implementation on different platforms, and integrations.• Manage mixed Windows, Linux, SQL, NAS client backups using Commvault.

Towson, Maryland, United States

• Managed, and implemented QA process for client hosted systems, and network.• Configure and stood up a Commvault One Touch bare metal restore CD system.• Worked to streamline the backup process for the QA of customers servers.• Managed, and maintained customers, and in house active directory.• Restore, and reconfigure remote APC, PDU units for the complete data center. • Reconfigured, and streamlined the Commvault Simpana 9.0 backup system, Troubleshooting Microsoft O.S, applications, and networking before, and after Virtualization.• R&D for the roll out of windows 2012 server.• Redesign of the Commvault Backup environment, and infrastructure.• Excellent experience with designing, and implementing VMware backup products, and disaster recovery solutions.• Working with the fastest Dell Hardware for the hosting environment.• Performed Windows 2003 R2 to Window 2008 R2 Active Directory domain migration for three domains.• Manage mixed Windows, Linux, SQL, NAS client backups using Commvault Simpana 9• Created user accounts with appropriate rights and assigned them to already established Commvault Active users.• Work with provisioning team to automate, install, and configure systems.• Working with the NOC center to help upgrade Nagios monitoring servers.

Hanover Md

• Design network infrastructures, and data storage systems.• VMware Virtualization project of a main infrastructure system. • Create and maintain network maps for the Network Operation Center. • Configure, and install Microsoft servers with DNS, DHCP, RAS, HTTP, FTP, POP3, and VPN.• Participate in the qualification, and selection of the Service Desk Solution, and Service Desk Provider.• Manage, and support the production datacenter network. • Monitor, and troubleshoot networks. • Troubleshooting Microsoft O.S, applications, and networking before, and after Virtualization.• Manage a Windows 2003 AD, and Exchange 2007 SharePoint Server, and System.• Maintain, and tune Red Hat EL 5 Server running company-built software package.• Install, and configure Sonic Wall VPN firewall and remote access.