Michael Duncan Email & Phone Number

United States

• I am current RSE for Commvault backup system customers
• Commvault backup implementation on different platforms, and integrations on different OS
• Well versed with deduplication, Aux copy, CommCell migration and Data Aging.
• Assisted in managing and maintaining IT infrastructure.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Worked with Development team and CV back line support to delivery software hot fixes and improvements.

US

• Deploy a Commvault backup 11 version environment.
• Update and created missing processes, and documentation.
• Tune and Deploy New Linux Media agent.
• Library & drive configuration and tape management using vault track policy
• Mange over 100 windows media agents
• Trouble Shoot NetApp, EMC, and storage back along with NDMP.

Towson, Maryland, United States

• Managed, and implemented QA process for client hosted systems, and network.
• Configure and stood up a Commvault One Touch bare metal restore CD system.
• Worked to streamline the backup process for the QA of customers servers.
• Managed, and maintained customers, and in house active directory.
• Restore, and reconfigure remote APC, PDU units for the complete data center.
• Reconfigured, and streamlined the Commvault Simpana 9.0 backup system, Troubleshooting Microsoft O.S, applications, and networking before, and after Virtualization.

Hanover MD

• Design network infrastructures, and data storage systems.
• VMware Virtualization project of a main infrastructure system.
• Create and maintain network maps for the Network Operation Center.
• Configure, and install Microsoft servers with DNS, DHCP, RAS, HTTP, FTP, POP3, and VPN.
• Participate in the qualification, and selection of the Service Desk Solution, and Service Desk Provider.
• Manage, and support the production datacenter network.